B737-300 FLT CREW FLIES FIRST TRIP SEGMENT WITH FORWARD CARGO HOLD 300 LBS OVER THE LOAD LIMIT.

Date: 2004-05 · Aircraft: B737-700 · Phase: ground

Anomalies: deviation-discrepancy-procedural-published-material-policy

Synopsis

B737-300 FLT CREW FLIES FIRST TRIP SEGMENT WITH FORWARD CARGO HOLD 300 LBS OVER THE LOAD LIMIT.

Narrative

UPON LNDG; THE OPS AGENT COMMENTED THAT SHE COULD NOT FIGURE OUT HOW MCI HAD PUT ALL THE FREIGHT IN THE FORWARD HOLD AND STAYED WITHIN THE LOAD SHEET LIMITS. UPON CLOSER EXAM; IT TURNS OUT THAT THEY DIDN'T. WE HAD FOLLOWED ALL THE COMPANY PROCS BEFORE PUSHBACK IN MCI; BUT COULD NOT HAVE CAUGHT THIS ERROR. ALL THE NUMBERS FOR THE PAX WT; THE FORWARD HOLD WT; THE AFT HOLD WT AND THE OPERATIONAL WT ALL ADDED UP CORRECTLY TO THE ZERO FUEL WT AND SHOWED US CORRECTLY IN TRIM. THE PROB WAS THAT THE OPS AGENT USED A FORWARD HOLD WT OF 4915 LBS AND 164 EQUIVALENT PIECES. IF YOU LOOK AT THE BACK OF A -700 LOAD SHEET; YOU WILL SEE THAT 154 TOTAL PIECES AND A WT OF 4614 LBS IS ALL YOU CAN HAVE. HE GOT AROUND THAT BY ADDING ANOTHER 10 PIECES AT 301 LBS ONTO 154 PIECES TO COME UP WITH 164 PIECES AND 4915 LBS. THIS IS OVER THE FORWARD HOLD LIMIT BY ABOUT 300 LBS. I HAD THE RAMP AGENT GO DOWN AND ACTUALLY COUNT THE FREIGHT IN THE FORWARD HOLD AND IT WAS IN FACT 4900 LBS. THIS WAS ALL FREIGHT THAT WAS SUPPOSED TO GO THROUGH SO WE REMOVED ENOUGH FREIGHT TO STAY IN LIMITS; ACCOMPLISHED THE LOAD SHEET AND DEPARTED. WE ALSO VERIFIED WHAT WAS ACTUALLY LOADED IN THE AFT BIN. THE POINT TO LEARN FROM THIS IS THAT EVEN THOUGH ALL THE NUMBERS ADDED UP CORRECTLY; WE WERE GIVEN BAD NUMBERS TO ADD UP! WE HAVE NO AUDIT PROC TO CHK THAT THE FORWARD AND AFT HOLD NUMBERS ARE CORRECT; BUT THEY LOOKED REASONABLE WHEN WE LOOKED AT THEM IN THE COCKPIT. AN AUTOMATED METHOD OF ACCOMPLISHING THE LOAD SHEET; EITHER THROUGH THE LOADABLE CONFIGN SOFTWARE OR THE GATE READERS AT THE TOP OF THE JETWAY WOULD CATCH AN ERROR LIKE THIS BECAUSE IT WOULD BE OVER THE LIMIT.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.