SMA CARGO PLT EXPRESSED FRUSTRATION WITH CLE DEP CTLR WHO VERBALLY CHASTISED THE RPTR FOR REQUESTING OTHER THAN FILED ALT.

Date: 2005-06 · Aircraft: Small Aircraft · Phase: climb

Anomalies: aircraft-equipment-problem-less-severe|inflight-event-encounter-weather-turbulence|other-ctlr-attitude

Synopsis

SMA CARGO PLT EXPRESSED FRUSTRATION WITH CLE DEP CTLR WHO VERBALLY CHASTISED THE RPTR FOR REQUESTING OTHER THAN FILED ALT.

Narrative

I WAS FLYING ON A REVENUE CARGO FLT. TALKING TO CLE DEP IN THE CLB; CLRED TO MAINTAIN ALT ON A VECTOR COURSE. SHORTLY THEREAFTER; HANDED OFF TO CLE CTR. CLRED ON COURSE. THEN I REQUESTED ANOTHER ALT FOR A FINAL CRUISE ALT; VERSUS THE ALT FILED. CLE CTR APPROVES UNCONDITIONALLY. SHORTLY THEREAFTER; ASKED TO CONTACT CLE APCH AGAIN. UPON CHKING IN; IN THE CLB TO MY NEW ALT; I GET VERBALLY REPRIMANDED BY THE APCH CTLR. IT APPEARS THE CTLR IS UNHAPPY WITH MY REQUEST TO CHANGE CRUISE ALT; AND THAT I MUST DO IT BEFORE I TKOF NEXT TIME. HOW WILL I KNOW WHAT CRUISE ALT I WILL NEED NEXT FLT. MY DECISION WAS BASED ON CURRENT INFLT CONDITIONS. FURTHER I STATE THAT AFTER HAVING FLOWN ALL OVER; I HAVE NEVER COME ACROSS ANY RULE; REGULATION; OR ANYTHING OF THAT NATURE; THAT PREVENTS ME FROM REQUESTING CHANGES TO MY FLT PLAN; IRREGARDLESS OF THE REASON! NEXT; THE APCH CTLR BECOMES CONFRONTATIONAL AND ADVISES ME BE AWARE 'OF POSSIBLE PLT DEVIATION;' AND THAT 'I WILL BE SUBMITTING PAPERWORK. I SUGGEST YOU CALL THE TWR WHEN YOU LAND.' I ASKED FOR HIS INITIALS. HE GIVES ME THE NUMBER AND I ACKNOWLEDGE. HE REFUSED TO GIVE ME HIS NAME OR INITIALS. I STRONGLY FEEL THAT THIS CTLR CREATED AN UNSAFE FLT CONDITION BY CREATING THIS UNNECESSARY DISTRACTION AND BY HARASSING ME. IN ADDITION; AT THE TIME THIS WAS GOING ON; I WAS GOING THROUGH SOME LIGHT CHOP/LIGHT TURB AND A CAUTION LIGHT CAME ON. MY ATTENTION TO DEAL WITH THE ABNORMAL ACFT PROC (CAUTION LIGHT; WHICH I RESOLVED ANYWAY) AS WELL AS MY ABILITY/CONCENTRATION TO FLY THE ACFT; WAS COMPROMISED BY THIS CTLR'S RECKLESS AND CARELESS INTENTION TO PICK A FIGHT. THIS CREATED AN UNSAFE FLT CONDITION FOR ME; ON TOP OF AN ALREADY VERY HIGH WORKLOAD SIT. I AM ATTEMPTING TO MAKE CONTACT WITH THE FACILITY (CLE APCH) MANAGER TO PREVENT SUCH A SIT FROM HAPPENING AGAIN. AS WELL I WILL ADVISE MY CHIEF PLT OF THESE EVENTS. AFTER DISCUSSING THIS INCIDENT WITH OTHER CARGO PLTS I DISCOVERED THAT NUMEROUS PLTS HAVE HAD PROBS AND EVENTS WITH THE SAME CTLR; RANGING FROM VERY MINOR THINGS TO SERIOUS ONES; SUCH AS BEING THREATENED BY HIM TO BE WRITTEN UP/RPTED; LIKE ME.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.