MD80 CAPT RPTS PROBS WITH DEICE CREW; WHICH REQUIRED THREE ATTEMPTS TO GET THE JOB DONE PROPERLY.

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AFTER CALLING ON THE PHONE FOR DEICING; OUR DEICER SHOWED UP AT THE COCKPIT DOOR AND SAID SOMETHING THAT NEITHER OF US UNDERSTOOD. WHEN I ASKED HIM TO REPEAT HIMSELF; HE ASKED ONLY IF WE WANTED HIM TO START AT THE BACK OR THE FRONT OF THE ACFT. I REPLIED THAT I DIDN'T CARE ABOUT THAT; BUT WANTED BOTH TYPE I AND IV APPLIED. THIS WAS ABOUT 10 MINS PRIOR TO DEP XA35. AT AROUND XA55 HE CALLED ON THE DEICE FREQ AND SAID THAT OUR DEICING WAS COMPLETE; AND THAT HOLDOVER TIME BEGAN AT XA45. SHORTLY AFTER THAT; ANOTHER VOICE CALLED US ON THE DEICE FREQ AND SAID THAT DUE TO AN EQUIPMENT PROB; WE WOULD HAVE TO BE COMPLETELY DEICED AGAIN. I MADE PA EXPLAINING THE FURTHER DELAY. SHORTLY AFTER THAT; A COMMUTING CAPT CALLED ME IN THE COCKPIT ON THE CABIN INTERPHONE. HE SAID THAT IT APPEARED TO HIM THAT TYPE IV HAD BEEN APPLIED; FOLLOWED BY TYPE I. I CALLED OUR DEICER ON THE DEICE FREQ AND ASKED IF THAT WAS TRUE; HE SAID THAT THE ORIGINAL ROOKIE DEICER HAD BEEN REMOVED FROM THE JOB; AND THAT HE; A SUPVR; WOULD RE-DO THE ENTIRE PROCESS. ABOUT 15 MINS LATER; HE CALLED ON THE DEICE FREQ TO SAY THAT WE WERE NOW PROPERLY DEICED AND READY TO GO. HE DID NOT GIVE THE NEW HOLDOVER TIME; BUT SINCE THE SNOW HAD BY THEN STOPPED; I CONSIDERED THE HOLDOVER TIME TO BE CURRENTLY SUSPENDED. WE CALLED RAMP TO GET OUR PUSH CREW. WHEN THE CREW CAME OUT; ONE OF THEM GOT ON THE INTERPHONE AND SAID THAT HE WAS A CERTIFIED DEICER; AND THAT OUR ACFT WAS NOT READY TO GO AS THERE WAS SNOW AND ICE ON THE TAIL. AFTER SEVERAL CALLS TO RAMP ABOUT THE PROB; WE WERE DEICED FOR A 3RD TIME; AGAIN BY A SUPVR. I DON'T KNOW IF IT WAS THE SAME SUPVR OR NOT. AS WE DISCUSSED THE WHOLE SCENE LATER; THE FO REALIZED THAT HE MAY HAVE HEARD THE ORIGINAL DEICER ASK IF WE WANTED HIM TO USE TYPE I OR IV FIRST! IT APPEARS TO ME THAT HE ASKED US BECAUSE HE DID NOT KNOW THE DIFFERENCE BETWEEN TYPE I AND TYPE IV. I FIND IT APPALLING THAT ACR TRAINING COULD CERTIFY SOMEBODY WHO DIDN'T KNOW THE DIFFERENCE BETWEEN TYPE I AND TYPE IV. I FIND IT FRIGHTENING THAT A SUPVR; WHO WAS SUPPOSEDLY ACTING AS QUALITY ASSURANCE; COULD SEND US OUT TO FLY WITH SNOW AND ICE ON OUR TAIL.