MEM CTLR EXPRESSED CONCERN REGARDING MGMNT'S RELUCTANCE TO FORMALIZE IN WRITING RWY 27 PRACTICES THAT ARE FREQUENTLY CHANGED BY SUPVR.
Synopsis
MEM CTLR EXPRESSED CONCERN REGARDING MGMNT'S RELUCTANCE TO FORMALIZE IN WRITING RWY 27 PRACTICES THAT ARE FREQUENTLY CHANGED BY SUPVR.
Narrative
WHILE WORKING THE ARR W (ARW) SECTOR TODAY; THE MEM CAB COORDINATOR CALLED MY SECTOR AND REQUESTED RELEASE ON A JET OFF OF RWY 27. MEM WAS IN A S CONFIGN; DEPARTING RWYS 18L AND 18R; LNDG RWY 18C. RWY 27 HAD BEEN 'RELEASED TO GND CTL' FOR THE ACR OUTBOUND. WHEN RWY 27 IS RELEASED TO GND CTL FOR XING ALL ACFT FROM THE ACR AREA; A MESSAGE IS DISPLAYED IN THE STARS MESSAGE AREA. THIS MESSAGE WAS DISPLAYED AT THE TIME OF THE REQUEST. I QUESTIONED THE SUPVR ABOUT THE USE OF RWY 27; AND WAS TOLD THAT WE WOULD USE IT FOR DEPARTING AN ACFT JUST THIS ONE TIME. THE ATIS WAS NEVER CHANGED TO REFLECT RWY 27 AS A DEP RWY; AND 'RWY 27 RELEASED TO GND CTL' WAS NEVER TAKEN OUT OF THE STARS MESSAGE AREA. WE HAVE 'STRICT' REQUIREMENTS REGARDING THE USE OF RWY 27 AT MEM; HOWEVER MEM MGMNT REFUSES TO PUT ANY OF THESE REQUIREMENTS OR STIPULATIONS INTO WRITING; AND NONE OF THESE REQUIREMENTS EXIST IN THE FORM OF AN OFFICIAL FAA ORDER OR LCL PROC THAT IS CONTAINED WITHIN OUR TRAINING ORDER. WE HAVE BEEN INFORMED THAT WE WILL FACE DISCIPLINE FOR NOT COMPLYING WITH THE UNWRITTEN RULES REGARDING THE USE OF RWY 27. CTLRS ARE NOT ALLOWED TO USE RWY 27 WHEN WE SEE THAT IT WOULD BE BENEFICIAL TO THE OP. CTLRS ARE DISCOURAGED FROM NOT USING RWY 27 DURING THE ACR INBOUND BECAUSE IT 'SAVES ACR MONEY.' CTLRS ARE NOT ALLOWED TO VECTOR JETS FROM THE 'HIGH SIDE DOWNWIND' TO RWY 27 -- YET THE SUPVRS AND OPS MGRS MAKE THESE DECISIONS ON A DAILY BASIS. THE UNWRITTEN RULES REGARDING THE USE/NON-USE OF RWY 27 CHANGE FROM DAY TO DAY; AND ARE BROKEN FROM DAY TO DAY. WE NEVER KNOW WHAT TO EXPECT. I WOULD LIKE TO SEE MEM FAA MGMNT PUT THE RWY 27 PROC FOR USE/NON-USE IN WRITING. THIS WOULD MAKE IT OFFICIAL; ALLOW THE USERS TO KNOW EXACTLY WHAT TO EXPECT AND WHY; AND WOULD MAKE EXPECTATIONS LOUD AND CLR FOR THE CTLRS WHO ARE FORCED TO WORK THIS OP ON A DAILY BASIS.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.