A PILOT IS ERRONEOUSLY GIVEN PERMISSION BY HIS SUPERVISOR TO FLY A PAX WITHOUT A VALID ID TO ACCOMPANY HER HUSBAND WHO DOES HAVE PROPER ID'S.

Date: 2008-06 · Aircraft: Citation X (C750) · Phase: ground

Anomalies: deviation-discrepancy-procedural-far|deviation-discrepancy-procedural-published-material-policy

Synopsis

A PILOT IS ERRONEOUSLY GIVEN PERMISSION BY HIS SUPERVISOR TO FLY A PAX WITHOUT A VALID ID TO ACCOMPANY HER HUSBAND WHO DOES HAVE PROPER ID'S.

Narrative

WHEN WE MET THE PAX; AS IT WAS A 135 FLT; I ASKED TO SEE PHOTO ID'S FROM BOTH PAX. MR X PRODUCED HIS; BUT MRS X INFORMED ME THAT SHE HAD LOST HERS. I THEN ASKED HER FOR TWO OTHER FORMS OF ID'S AT LEAST ONE OF THEM GOVERNMENT ISSUED. SHE HANDED ME AT LEAST 4 OTHER ID'S; BUT I COULD NOT IDENTIFY ANY OF THEM TO BE GOVERNMENT ISSUED. I THEN CALLED THE ASSISTANT CHIEF PLT (ACP) ON DUTY; AND EXPLAINED THE SITUATION; AND I ASKED IF WE HAD ANY OPTIONS. THE ACP EXPLAINED THAT HE WOULD LOOK INTO IT; AND PLACED ME ON HOLD. THE ACP THEN CAME BACK ON THE LINE; AND ASKED ME TO CONFIRM THAT THE LEAD PAX DID IN-FACT HAVE HIS ID; AND THAT HIS WIFE WAS WITH HIM; AND IDENTIFIED BY HIM. I CONFIRMED THIS; AND THEN THE ACP PLACED ME ON HOLD AGAIN. AFTER A FEW MOMENTS THE ACP CAME BACK ON THE LINE AND STATED THAT SINCE SHE WAS TRAVELING WITH HER HUSBAND; THE LEAD; WHO HAD PRODUCED AN ID; AND I THINK HE MENTIONED THAT THEY HAD BOTH BEEN IDENTIFIED BY OUR CSR; THAT SHE COULD STILL BE ALLOWED TO FLY IF SHE WENT THROUGH FURTHER SCREENING. THE ACP THEN EXPLAINED THAT OUR SECURITY DEPARTMENT RAN HER NAME AGAINST SEVERAL DNFL'S; AND HAD DETERMINED THAT SHE WAS GOOD TO FLY; AND HE EXPLAINED THAT THIS WAS AN ACCEPTED PRACTICE; AND THAT I COULD NOW FLY BOTH PAX. I ASKED THE ASSISTANT CHIEF PLT TO SEND ME SOME FORM OF RECORD/PROOF OF THIS PROCEDURE WHICH HE DID. SATISFIED THAT WE WERE OK TO GO; WE DEPARTED. AFTER THE FLIGHT; I CALLED THE ACP AND EXPLAINED THAT THE NEXT CREW THAT FLEW HER WOULD HAVE THE SAME PROBLEM; AND HE SHOULD BE PROACTIVE TO PREVENT THIS. THE NEXT DAY; THE ACP EMAILED ME AND INFORMED ME THAT CONTRARY TO WHAT HE BELIEVED; AND HAD INFORMED ME OF; THIS PROCEDURE WAS IN ERROR. I BELIEVED MY SUPERVISOR; AND IN DOING SO; I VIOLATED THE FLIGHT OPERATIONS MANUAL; AND THE REGULATION REQUIRING PROPER ID'ING OF THE PAX.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.