ACR WDB MISSED FREQ CHANGE TO NEXT ARTCC AREA.

Date: 1988-01 · Aircraft: Widebody; Low Wing; 2 Turbojet Eng

Anomalies: deviation-discrepancy-procedural-clearance|other-unspecified

Synopsis

ACR WDB MISSED FREQ CHANGE TO NEXT ARTCC AREA.

Narrative

IN CRUISING FLT; WITH MY HEADSET REMOVED AND MY SPEAKER TURNED UP; WE RECEIVED AN ACARS UPLINK MESSAGE TO CALL 130.4. AFTER CONTACTING SFO COMMERCIAL RADIO ON 130.4; THEY ADVISED THEY HAD NO MESSAGE FOR US. I THEN CALLED OUR ACTIVE (I THOUGHT) ATC FREQ 127.55 TO VERIFY CONTACT. THE CTLR ANSWERED IMMEDIATELY AND SAID WE NEEDED HANDOFF TO 134.2 AND THAT HE HAD BEEN TRYING TO REACH US FOR QUITE A WHILE.WHEN WE CALLED 134.2 I ASKED HOW LONG THEY HAD BEEN TRYING TO REACH US; AND HE SAID; 'ABOUT THE LAST 60 MI.' I HAVE TO BELIEVE THAT; OF COURSE; WHICH MEANS I REALLY MISSED IT. I CAN'T REMEMBER HAVING HEARD ANY TFC AT ALL IN THE FEW MINS PRECEEDING THE EVENT. IT WAS PROVING TO BE A STRENUOUS LEG IN OTHER WAYS. THE CAPT WAS (ADMITTEDLY) LOW PROFICIENCY. HE HAD BEEN LINE CHKED IN THE NEW ACFT TYPE 8 WKS EARLIER AND HAD NOT FLOWN AT ALL SINCE. I WAS FINDING IT NECESSARY TO CLOSELY OBSERVE EVERYTHING GOING ON; WAS FLYING; AND FIELDING LOTS OF (RELEVANT) QUESTIONS ABOUT THE ONBOARD FMC'S AND NAV FEATURES. I WAS CONSCIOUSLY TRYING MY VERY BEST DURING A DIFFICULT FLT; AND STILL MISSED IT. A LESSON ABOUT COCKPIT CONVERSATION; I THINK; NO MATTER WHAT THE SUBJECT. I MUST; HOWEVER; (AND W/O SEARCHING FOR SCAPEGOATS) INCLUDE MY COMPANY'S LAISSEZ-FAIRE ATTITUDE TOWARD PUTTING CREWMEMBERS IN THAT PARTICULAR 'PROFICIENCY CORNER' ON THIS ACFT. IT HAPPENS A LOT; MOST PARTICULARLY IN INTL OPERATIONS; AND I REALLY FEEL ITS A TRIBUTE TO OUR PLT GROUP AT LARGE THAT THERE AREN'T MORE (AND MORE SERIOUS) INCIDENTS.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.