B767 CAPTAIN IS INFORMED OF ILL PAX REQUIRING MEDICAL ASSISTANCE AFTER PUSH BACK. REQUIREMENTS OF COMPANY OPERATIONS PERSONNEL DELAY ARRIVAL OF PARAMEDICS.
Synopsis
B767 CAPTAIN IS INFORMED OF ILL PAX REQUIRING MEDICAL ASSISTANCE AFTER PUSH BACK. REQUIREMENTS OF COMPANY OPERATIONS PERSONNEL DELAY ARRIVAL OF PARAMEDICS.
Narrative
IMMEDIATELY AFTER PUSHBACK; ABOUT TO TAXI OUT FROM ALLEYWAY FOR TKOF; FLT ATTENDANTS ADVISED OF SICK PAX. A PHYSICIAN ON BOARD STATED PAX NEEDED IMMEDIATE MEDICAL ATTN AND REMOVED FROM THE ACFT ASAP. PAX WAS RPTED TO BE EXTREMELY PALE; CLAMMY; LETHARGIC; ERRATIC PULSE; AND APPROX 60 YRS OLD. IN MY COMS WITH COMPANY OPS; THEY INSISTED PARAMEDICS REQUIRED SYMPTOMS BEFORE RESPONDING TO A CALL. THIS REQUEST WASTED VALUABLE TIME AND WHEN QUARRIED; THE PARAMEDICS SAID IT WAS NOT NECESSARY. WHEN AN ACFT GND-INTERRUPTS FOR A MEDICAL EMER; IT IS NOT THE TIME TO QUESTION THE JUDGEMENT OF THE CREW. MONDAY MORNING QUARTERBACKING CAN BE DISCUSSED ONCE THE MEDICAL CONDITION OF THE PAX IS ADDRESSED BY THE PROFESSIONALS. I SUGGEST GUIDANCE BE GIVEN TO CREWS TO CONTACT ATC TO COORDINATE REQUEST FOR MEDICAL ASSISTANCE VERSUS WASTING VALUABLE TIME THROUGH THE COMPANY NETWORK. ALSO; COMPANY RAMP TWR PERSONNEL SHOULD RECEIVE TRAINING ON APPROPRIATE HANDLING OF MEDICAL EMERS VERSUS FILLING THE SQUARES OF WHY A FLT IS DELAYED OR NEEDS TO RETURN TO THE GATE.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.