B737 Captain relates unacceptable de-icing procedures at BDL.

Narrative

The deice process in BDL was unacceptable. Prior to departure; we were told to expect deicing on the gate. I told the Ramper we wanted Type I and Type IV; as there was still snow falling. Deicing started without any communication with us to verify we were configured. After about 15 minutes; we were told by the push crew that deice was complete. There was no other information relayed to us; and we still had not had any communication with the deice crew. I asked if we had received Type I and Type 4 as requested. She had to check and came back shortly with the information it was Type 1 only. We then requested Type IV. She relayed the information to the deice crew and they sprayed us accordingly. There was still no communication with the deice crew. After a few minutes; she responded again with the phrase; 'Deice is done.' There was no further information. We had to pry all the required information out of them so that we were legal to depart. This station should have enough experience with deice procedures to be able to follow SOP a little better than this.