FLT CREW COMPLAINT REFERENCE ABUSIVE LANGUAGE OF ZSE CTLRS.

Date: 1988-03 · Aircraft: Large Transport; Low Wing; 3 Turbojet Eng

Anomalies: deviation-altitude-crossing-restriction-not-met|inflight-event-encounter-weather-turbulence|other-unspecified

Synopsis

FLT CREW COMPLAINT REFERENCE ABUSIVE LANGUAGE OF ZSE CTLRS.

Narrative

CLRED FOR JAWBN 3 ARR; WE XED VICTORIA AND BEGAN DSCNT TO 15000'. WHEN SWITCHED TO SEA CENTER FREQ 125.10; WE WERE CLRED TO CROSS LOFAL INTXN (SEA 307 DEG R/29 MI) AT 10000'/250 KTS. WE ASKED ABOUT THE RIDE AND CENTER HAD NO RPTS. WE CONTINUED NORMAL DSCNT TO CROSS LOFAL ON SCHEDULE. DSNDING THROUGH 28000' ENTERED CLOUDS AND ICING. ACFT LIMITATIONS REQUIRE 55% N; WITH ANTI-ICE ON; THEREFORE INCREASED THRUST FROM IDLE DSCNT TO 55% N; AND EXTENDED SPD BRAKED TO MAKE XING RESTRICTION. DSNDING THROUGH 21000' WE ENTERED TURB AND HAD TO SLOW TO 280 KTS (AIRPLANE LIMITATION). WE ADVISED CENTER WE WOULD NOT MAKE XING RESTRICTION AT 58 DME FROM SEA; DUE TO TURB; AND GAVE PIREP. SEA CENTER THEN GAVE US A BIG DISSERTATION ABOUT MAKING THE XING RESTRICTION; AND FINALLY GAVE US A VECTOR OFF THE ARR TO CONTINUE THE DSCNT. SECOND CTLR CAME ON FREQ AND REITERATED FIRST CTLR'S CONCERN ON MAKING XING RESTRICTION. THERE WERE NO TFC CONFLICTS; BUT SEA CENTER WAS VERY ABUSIVE ON THE FREQ. AS I HAD ADVISED THEM THAT WE WOULD NOT MAKE THE XING RESTRICTION; THERE WAS NO EXCUSE FOR THEIR ABUSE. WX CONDITIONS AND ACFT PERFORMANCE HAD CHANGED; DUE TO CONDITIONS BEYOND OUR CTL. FLT CREWS HAVE ENOUGH TO WORRY ABOUT DURING THE ARR PHASE OF FLT W/O ATC HARASSING THEM. WHEN ATC CONDITIONS CHANGE; PLTS DON'T VERBALLY ABUSE THE CTLRS BECAUSE OF AIRSPD CHANGES; ALT CHANGES; ETC.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.