An A330 Flight Crew received inaccurate weight and balance information for takeoff calculations.
Synopsis
An A330 Flight Crew received inaccurate weight and balance information for takeoff calculations.
Narrative
In receiving our weight and balance; it was for the arrival Runway 9R. When we requested the departure runway; we received weight and balance numbers we intuitively knew were wrong; but could not immediately find the mistake. We asked to have the numbers run again and got the same result. Since we could not find the error; and we knew something was wrong; we chose to depart on Runway 9R for which the weight and balance matched our experiences with weight and balance. Later without time pressure; the error was found to be in the MTOW [Maximum Take-off Weight]. The wrong number was used.I am not sure why the MTOW was imputed incorrectly by load control. Since it is a number that does not change we in the cockpit were not looking for that kind of error.It is unknown how the MTOW was a variable in load planning. There was a Captain acting as an relief pilot. I am sure a regularly assigned relief pilot; whose duties are to regularly evaluate the weight and balance; would have found this error much more quickly.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.