A80 Controller expressed concern regarding the Conflict Alert (CA) feature of the ARTS system noting the audio and visual indications are erratic leading to controller complacency.
Synopsis
A80 Controller expressed concern regarding the Conflict Alert (CA) feature of the ARTS system noting the audio and visual indications are erratic leading to controller complacency.
Narrative
Atlanta ARTS has a 'glitch' or something where the Conflict Alert (CA) will activate for a very short time; fractions of a second; but once activated; the CA 'horn' goes off for the entire preset time. Sometime the CA is for such a split second you can barely see the 'CA' in the data block before it disappears; but the 'horn' still goes off. Sometimes the aircraft 'conflicts' with itself; sometimes it's with another aircraft; sometimes it will go on; off; then right back on; providing multiple alerts. The result is that the CA 'horn' is heard so often that sometimes it becomes second nature; and could lead to complacency. Today it happened on DR-S about 10 southwest ATL with Air Carrier X (ATL departure climbing to 100) and Air Carrier Y (ATL arrival descending to 110; worked by TAR-H). I can see where the machine could have thought it was in conflict; but why did the 'CA' disappear? If the aircraft were in conflict; show the controller; but the 'CA' in the data block disappeared after about a quarter second.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.