ATX SMT ALT DEVIATION OVERSHOT DURING CLIMB IN RESPONSE TO WRONG CALL SIGN OR TRAFFIC ADVISORY.
Synopsis
ATX SMT ALT DEVIATION OVERSHOT DURING CLIMB IN RESPONSE TO WRONG CALL SIGN OR TRAFFIC ADVISORY.
Narrative
WE WERE CLRED TO FL370 HDG 185 DEGS AND ADVISED OF TFC AT FL390; WBOUND AT 1100' AND 20 MI. OUT OF 36000' WE HEARD FL390. I THOUGHT WE WERE RECLRED TO FL390; AND RESET THE ALT ALERT SYS TO 39000'; THE RADIO WAS A LITTLE BROKEN. I THOUGHT THE F/O READ BACK TO ATL 'CLB TO 390.' I WAS FLYING SO I STARTED TO CLB OUT OF 37000'. AT 37500' CENTER TOLD US WE HAD 20 SECS TO GET BACK DOWN TO 37000' DUE TO TFC (WHICH I HAD THOUGHT WE WERE CLR OF). THE PROB WAS DUE TO LACK OF COM IN THE COCKPIT; AND A NEW F/O THAT DID NOT UNDERSTAND THE DUTIES OF THE PF AND PNF. WAS A NEW PLT WITH THE COMPANY ON ONLY HIS SECOND FLT. UPON LNDG AT APA I ASKED HIM TO CALL FOR OUR CLRNC TO VNY AND PUT TIMES IN THE CAN. AFTER THE AFTER-LNDG CHKLIST WAS COMPLETE (WE HAD 'HOT CARGO' AND I WAS IN A BIG HURRY) HE GOT VERY UPSET AND SAID FOR ME TO DO IT MYSELF. THIS IS A VERY DEMANDING BUSINESS; AND THE PF AND PNF BOTH HAVE A JOB TO DO; WHICH MUST BE DONE TO HAVE A SAFE FLT. HE WAS GETTING VERY DEFENSIVE AND THREATENED. I WAS NOT TALKING TO HIM AS CAPT AND F/O; BUT AS PF DOING MY JOB AND PNF DOING HIS. HE DID NOT UNDERSTAND THIS. THERE WERE BAD FEELINGS IN THE COCKPIT. I PREVIOUSLY WORKED FOR A COMMUTER AIRLINE WHICH USED COCKPIT RECOURSE MGMNT TRNING OF PF AND PNF WITH OPEN COM IN COCKPIT; BUT CAPT MAKES FINAL DECISION. NO ONE PERSON BEING BETTER THAN THE NEXT--BUT ONE PERSON IS RESPONSIBLE. THE COMPANY I WORK FOR NOW GIVES NO TRNING FOR 2-M CREW'S DUTIES OR RESPONSIBILITIES. I BELIEVE THAT ANY ACFT REQUIRING 2 PLTS SHOULD REQUIRE TRNING IN COCKPIT RESOURCE MGMNT. WHEN IT IS USED RIGHT PF AND PNF; OPEN COM; SAME GOAL SAFE AND LEGAL FLT; USE OF CHKLIST AND MANUALS. THERE IS NO NEED OR REASON FOR ANYTHING ELSE.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.