A CRJ700 Flight Attendant reported being informed inflight that the aircraft's landing gear was not operating correctly. The pilots ask that the FA crew prepare for a non standard landing in the event there was an incident. The aircraft made a normal landing.

Date: 2022-04 · Aircraft: Regional Jet 700 ER/LR (CRJ700) · Phase: cruise

Anomalies: aircraft-equipment-problem-critical

Synopsis

A CRJ700 Flight Attendant reported being informed inflight that the aircraft's landing gear was not operating correctly. The pilots ask that the FA crew prepare for a non standard landing in the event there was an incident. The aircraft made a normal landing.

Narrative

Before we left the airport in ZZZ1 the Captain briefed us that it was going to be a bumpy ride and not get up at 10;000 feet because it was going to be difficult to find clear air. At XA:55 AM the Captain called us and told us that there was an issue with the landing gear but it was still a yellow level priority because they had another mechanism to open them up. He advised us that we needed to prepare the cabin for a yellow level priority; that we would be met by priority vehicles upon landing and we had approximately 30 minutes. I was working forward. I looked up the yellow level check list in the FAM (Flight Attendant Manual) and made the announcement while the Aft came up because we had found smooth air and took out the priority checklist. The aft only had the water evacuation card however. Around XB:02 the Captain made an announcement informing the passengers of the situation at hand. Some passengers asked about service and I made announcement explaining that due to the nature of the flight we would not be doing a service. I briefed row 1 and 2A on how to use the doors and my seatbelt in case the priority escalated to a red level. 1A was a little shocked at first but I further explained that I did not believe these actions will be necessary I just wanted us to be as prepared as possible and she was OK after that. At XC:18 the captain announced that we had 15 minutes until landing and that we should expect a firmer landing than normal. We prepared the cabin for arrival and got into our seats reviewing [company procedures] and silently going over the evacuation commands in regular brace position. I could hear some error messages coming from the FD (Flight Deck) but the gear finally deployed and the landing was smoother than some of the normal landings I've experienced. Once we were on the ground the Captain announced for everyone to remain seated until parked at the gate and then they turned off an engine while we waited for them to pull us to a gate. When deplaning many passengers complimented the pilots and us getting us to ZZZ2 safely.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.