A320 Captain reported failure to properly document a Nose Wheel Steering System failure on landing at destination airport. Following Maintenance Control directed reset procedure; Nose wheel Steering was restored and the aircraft continued to taxi to the gate. A required log book entry was not accomplished.
Synopsis
A320 Captain reported failure to properly document a Nose Wheel Steering System failure on landing at destination airport. Following Maintenance Control directed reset procedure; Nose wheel Steering was restored and the aircraft continued to taxi to the gate. A required log book entry was not accomplished.
Narrative
After a normal landing on XL we proceeded to exit the runway via high speed on the taxiway. As I used the tiller to turn the aircraft; the aircraft respond as expected followed quickly by no response at all. I increased the tiller input but there was no change in the aircraft direction. The aircraft was traveling towards the grassy area between the runway and taxiway and I was able to use differential braking to continue the aircraft onto the taxiway center line and exit the runway. We were able to clear the runway and brought the aircraft to a stop. We advised ATC that we were experiencing a nose wheel steering issue and were unable to continue our taxi. We then executed our non-normal procedures and completed the ECAM actions and the QRH. After making a PA to the passengers advising them of our situation; I called Dispatch to be connected to Maintenance. While holding on the phone with Maintenance; First Officer contacted ZZZ Ops and advised them of our situation. I told Maintenance what had occurred and the associated ECAM message that was displayed. Maintenance instructed us to recycle the nose wheel steering switch and when completed; our nose wheel steering was restored. The ECAM message was no longer displayed and the status page was clear. Our call with Maintenance was ended and we advised ATC that we were ready to taxi. I started our taxi slowly ensuring that the nose wheel was operating as expected and I noticed no abnormal operation. We taxied with caution and without any further issue to the gate. After blocking in and completing the parking checklist; I called Dispatch to be contacted to Maintenance. I spoke with the Controller and asked if this was something that we needed to write up since the problem was no longer present.They told me that there was no need since the message was no longer displayed. We ended our call and deplaned the aircraft. As we were walking off the aircraft; the outbound Crew was at the gate and I discussed what had occurred to the Captain taking out the aircraft. Upon reaching the hotel; I went into the Flight Crew Operations Manual (FCOM) and referenced the computer reset table. Within the section; the message we experienced is listed with a table of reset procedures. Upon referencing it; I believe that we should have made a logbook entry. I also did not realize that there is a max speed of 10 kts. when the reset has been completed. Maintenance did not advise us of any requirements for the reset; and while we did taxi with caution; I'm not certain that we momentarily exceed 10 kts. while taxing back.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.