B757 HIT JETWAY WHILE MARSHALLERS WERE GUIDING FLC TO PARKING WHICH RESULTED IN MINOR DAMAGE TO 1 ENG NACELLE.

Date: 1997-09 · Aircraft: B757 Undifferentiated or Other Model

Anomalies: conflict-ground-conflict|critical|deviation-discrepancy-procedural-published-material-policy|other-unspecified

Synopsis

B757 HIT JETWAY WHILE MARSHALLERS WERE GUIDING FLC TO PARKING WHICH RESULTED IN MINOR DAMAGE TO 1 ENG NACELLE.

Narrative

WE WERE MARSHALLED INTO THE GATE AT JAN WITH THE MARSHALLING AGENT STANDING ON THE TUG WITH 1 WING WALKER AT EACH WINGTIP. THE L ENG WAS SHUT DOWN AND OUR TAXI SPD WAS ACTUALLY A LITTLE SLOWER THAN NORMAL. AFTER BEING BROUGHT TO WHAT APPEARED TO BE A VERY NORMAL STOP; THE GND PERSONNEL CAME ON HEADSET AND NOTIFIED US THAT WE WOULD HAVE TO BE HOOKED UP TO THE TUG AND PUSHED BACK A FEW FT TO MOVE THE JETWAY. AND; HE ALSO MENTIONED THAT THE L ENG HAD STRUCK THE JETWAY. AT THIS POINT; THERE WAS ABSOLUTELY NO INDICATION THAT ANYTHING HAD GONE WRONG IN THE COCKPIT. THERE WAS NO NOISE; NO JARRING MOTION; NO EMER STOP SIGNAL; NOTHING. AFTER THEY FINALLY GOT THE JETWAY UP AND THE PEOPLE DEPLANED; WE WENT BACK TO SURVEY THE DAMAGE. AT THE 11 O'CLOCK POS OF THE LEADING EDGE ANTI-ICE COWL; THE L ENG HAD STRUCK THE JETWAY AND LEFT A DENT APPROX THE SIZE OF A HAND; WITH A SMALL TEAR APPROX 1 INCH IN THE MIDDLE OF THE DENT. AFTER TALKING TO THE GND PERSONNEL; WE DISCOVERED THAT THIS WAS THE FIRST DAY THIS NEW JETWAY HAD EVER BEEN USED. APPARENTLY THE MARSHALLING AGENT; WING WALKER; AND JETWAY DRIVER WERE ALL UNFAMILIAR WITH THE PROBS ASSOCIATED WITH DRIVING AN AIRPLANE INTO A JETWAY. THANK GOODNESS THE CAPT WAS TAXIING VERY SLOWLY AND STOPPED PRECISELY WHERE THE MARSHALLING AGENT SAID; OR MORE DAMAGE COULD HAVE RESULTED.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.