A CABIN ATTENDANT IS GIVEN A BAD TIME BY AN IMPATIENT AND RUDE PAX WHO WAS IN A HURRY TO GET OFF THE ACFT AS THEY PARKED AT THE GATE. HE STOOD UP PRIOR TO THE SEAT BELT SIGN BEING TURNED OFF. THINGS WENT DOWNHILL FROM THERE.
Synopsis
A CABIN ATTENDANT IS GIVEN A BAD TIME BY AN IMPATIENT AND RUDE PAX WHO WAS IN A HURRY TO GET OFF THE ACFT AS THEY PARKED AT THE GATE. HE STOOD UP PRIOR TO THE SEAT BELT SIGN BEING TURNED OFF. THINGS WENT DOWNHILL FROM THERE.
Narrative
WE JUST PULLED INTO OUR PARKING SPACE IN MADISON. PAX STOOD UP AND I ASKED HIM TO SIT DOWN 3 TIMES BEFORE HE COMPLIED. WHEN THE SEAT BELT SIGN WENT OFF; HE GOT UP AND RUSHED TO THE ENTRY AREA (WHERE THE PAX DEPLANE). I NEEDED TO GET MY COAT FROM THE OVERHEAD BIN AND HE WOULDN'T MOVE. I ASKED HIM TO MOVE AND HE SAID I WAS 'RIDICULOUS.' I WAS ASSISTING 2 ELDERLY PAX IN THE CLOSEST SEATS TO AFT ENTRY AND HE STEPPED IN THE WAY. I ASKED HIM AGAIN TO PLEASE STEP BACK. HE WOULD NOT MOVE. I THEN SAID I WILL CALL SECURITY. HE SAID; 'GO AHEAD.' I THEN CALLED THE CAPT AND HE SAID HE WOULD CALL. THE PAX IN THE AFT SEATS SAID THEY WERE AFRAID OF HIM AND I ASSURED THEM IT WAS OK. THEN THE MAN (DISRUPTIVE PAX) STARTED TALKING TO THE 'AFT SEAT' PEOPLE. THEY TRIED TO MOVE AWAY FROM HIM BY STANDING IN THE ENTRYWAY. I HAD TO OPEN THE DOOR AT THIS TIME SO I ASKED THE UNRULY PAX TO PLEASE NOT DISCUSS ANYTHING WITH THESE PAX (BASICALLY TO LEAVE THEM ALONE). HE WOULDN'T STOP. I ASKED THE RAMP TO BE SURE SECURITY WOULD BE CALLED AND WITHIN A FEW MINS WE DEPLANED AND SECURITY WAS THERE. AS THE MAN DEPLANED HE PINNED HIMSELF AGAINST ME THEN LEFT THE ACFT.
More incidents for this aircraft family →
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.