ON BOARDING B727; A PAX BECAME DISRUPTIVE WHEN CABIN ATTENDANT WOULD NOT LIFT PAX'S BAG INTO THE OVERHEAD COMPARTMENT FOR HIM. GATE AGENT STOWED THE BAG FOR PAX AND FLT DEPARTED WITHOUT FURTHER INCIDENT.

Narrative

PAX BOARDED ACFT AND EXPECTED CABIN CREW TO LIFT HIS BAG INTO THE OVERHEAD BIN FOR HIM. HE SAID HE WAS A CHEMO PATIENT AND HIS DOCTOR TOLD HIM TO DEMAND THIS ASSISTANCE. I TOLD HIM I COULD NOT DO IT FOR HIM. HE STARTED YELLING AT ME AND CAUSING A SCENE. HE THEN ASKED TO SPEAK TO THE CAPT; I DIRECTED HIM TO THE COCKPIT AND HE TOLD THEM HIS SIT. THE FO WAS GOING TO COME OUT AND PUT HIS BAG AWAY FOR HIM BUT PAX KEPT YELLING AT ME; SAYING I WAS MEAN AND NASTY; BUT THE COCKPIT WAS NICE AND HELPFUL. HE WAS YELLING AT ME SO LOUDLY THE #1 FLT ATTENDANT CAME OVER AND TRIED TO CALM HIM DOWN AND ASKED HIM TO LOWER HIS VOICE; ALL OF FIRST CLASS WAS STARING AND HE WAS CAUSING A SCENE. HE THEN STARTED YELLING AT THE #1 FLT ATTENDANT AND THE CAPT TOLD THE FO TO SIT DOWN; THEN SAID TO THE PAX THAT HE COULD CHK HIS LUGGAGE. HE THEN SAID SOMETHING TO THE CAPT AND THE PAX SAID HE WAS GOING TO STEP OFF AND TALK TO THE AGENT. HE DID; AND THE AGENT CAME DOWN AND PUT HIS BAG AWAY FOR HIM. I THINK PAX'S SHOULD BE TOLD WE ARE NOT SKY-CAPS; WE DO NOT PUT PAX'S BAGS AWAY FOR THEM. WE WILL HELP THEM FIND ROOM; BUT IF THEY CAN'T HANDLE THEIR OWN CARRY-ON LUGGAGE; THEN IT SHOULD BE CHKED. DOCTORS SHOULD ADVISE PAX OF THIS AND NOT TELL THEM TO ASK FLT ATTENDANTS TO PUT AWAY BAGS FOR THEM.