THE AIRLINE DISPATCHER SENT A CHARTER FLT TKOF DATA FOR INCORRECT RWY AT JAN. THE FLC DEPARTED WITHOUT CORRECT DATA.
Synopsis
THE AIRLINE DISPATCHER SENT A CHARTER FLT TKOF DATA FOR INCORRECT RWY AT JAN. THE FLC DEPARTED WITHOUT CORRECT DATA.
Narrative
FLT XXX JAN TO VCV. RELEASE AND TKOF DATA SENT FOR RWYS 15 AND 33. WHEN I WAS DOING THE THROUGH CHK; ALL LOOKED GOOD. ABOUT 5 MINS PRIOR TO DEP; RECEIVED CALL FROM THE CREW SAYING RWYS MIGHT BE 16/34. I LOOKED IN THE COMPUTER. SHOWED RWYS WERE 15/33. THEY WERE GOING TO VERIFY. I GOT OUT THE APCH PLATES AND SAW RWYS 16/34. WHILE I WAS VERIFYING INFO; THE FLT PUSHED OFF THE GATE. I SENT THE ACFT 3 ACARS MESSAGES STATING RWYS 16/34 WERE CORRECT AND GETTING CORRECT WTS. FLT TOOK OFF BEFORE THEY SAW THE ACARS MESSAGES. SUPPLEMENTAL INFO FROM ACN 443021: COCKPIT CREW PROVIDED WITH DEP WT MANIFEST AND COMPUTERIZED TKOF PERFORMANCE COMPUTATIONS FOR BOTH RWYS AT JACKSON. THE FO REMARKED THAT OUR TKOF DATA WAS FOR RWYS 15/33. CURRENT AIRFIELD DIAGRAM SHOWS RWYS 16/34. DISPATCH CTR WAS CONTACTED AND INFORMED. CREW WAS TOLD 'THAT'S ALL WE HAVE IN THE COMPUTER.' DISCUSSION TERMINATED WITH COCKPIT CREW UNDER THE IMPRESSION THAT CONTINUATION OF THE OP WOULD BE SATISFACTORY. DURING TKOF ROLL; AT ABOUT 100 KTS; A COCKPIT CHIME SOUNDED. THE ONBOARD 'ACARS' LIGHT WS FLASHING. TKOF WAS CONTINUED. LATER; THE MESSAGE WAS REVIEWED; 'DO NOT TAKE OFF; ATTEMPTING TO GET DATA FROM SFO.'
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.