A RPT; B727-200; MIAMI-CURACAO; PAX VERBALLY AND PHYSICALLY ASSAULTED FLT ATTENDANT. POLICE CALLED; NO ARREST.

Narrative

AFTER ALL PAX GOT ON AND WHILE DOING OUR SAFETY CHKS; PAX X ASKED FOR A PILLOW. I TOLD HER WE HAD TAKEN THEM ALL OUT OF THE OVERHEAD BINS AND PAX HAD TAKEN THEM ALL. I HAD ALREADY TAKEN THEM ALL FROM FIRST; SHE SAID '*&^%' REAL LOUD. WHEN I WALKED AWAY; SHE SAID '%$#@' OUT LOUD. I REMEMBERED WONDERING IF THE LITTLE GIRL SITTING NEXT TO HER WAS HERS. AS WE WERE LNDG; THE PAX SITTING CLOSE BY ASKED ME FOR ANOTHER LNDG FORM. I TOLD HIM THAT I HAD ALREADY PERSONALLY HANDED EVERYONE ENTERING THE ACFT A FORM. HE SAID HE MADE A MISTAKE. I TOLD HIM TO WRITE OVER THE MISTAKE; IT IS OK TO DO THAT OR HE COULD GET ANOTHER ONE IN CUSTOMS. ABOUT THIS TIME; THE CAPT SAID 'PREPARE FOR LNDG.' I GRABBED A MARKET BAG; WALKED TO THE MIDDLE OF THE ACFT AND PICKED UP AND DID SAFETY CHKS. WHEN I GOT BACK TO THE ROW WHERE THE PAX WAS; NO ONE HAD ATTEMPTED TO STOW THE 5 BAGS IN THE BULKHEAD; WHICH I HAD ALREADY ASKED TO STOW FOR TKOF. I ASKED PAX X TO STOW HER BAGS. SHE WAVED ME OFF AND FLUNG A FEW OF THE BAGS UNDER HER SEAT AND HER DAUGHTER'S SEAT. THE LITTLE GIRL SWEETLY HANDED ME HER BACKPACK; AND I PUT IT IN THE OVERHEAD BIN OVER HER SEAT. THE MAN CLOSE BY TO HER STARTED YELLING AT ME AND SHOVED ME REAL HARD. I CAUGHT MYSELF JUST BEFORE I LANDED ON TOP OF HIS LITTLE GIRL. AFTER STEADYING MYSELF; I NOTICED I HAD ACCIDENTALLY CLOSED THE BIN ON A SMALL (ABOUT 3 INCHES) LONG STUFFED ANIMAL HANGING FROM THE ZIPPER. I DIDN'T SAY ANYTHING TO PAX X. I WALKED TO THE FRONT AND TOLD THE PURSER ACR EMPLOYEE. SHE CALLED THE COCKPIT AND ASKED SECURITY TO MEET THE FLT. THE CAPT ASKED ME IF I WANTED HIM PROSECUTED. I SAID 'IF HE HUMBLES HIMSELF AND APOLOGIZES; LET HIM GO.' I WENT TO THE COCKPIT; WHILE THE CAPT AND SECURITY TALKED TO PAX Y OUTSIDE. PAX X WALKED BY THE COCKPIT AND CALLED ME A '*$&#@.' I SAID NOTHING BACK TO HER. THE ENGINEER HEARD THIS. THE CAPT LET THE PAX GO; WITHOUT MY KNOWLEDGE UNTIL AFTER THE FACT; AND WITHOUT OBTAINING A POLICE RPT. HIS REASONING WAS BECAUSE PAX X AND Y LITTLE GIRL STARTED CRYING. HE SAID HE REALLY WANTED TO PROSECUTE HIM; SINCE HE ALSO LIED ABOUT SHOVING ME. PAX AFTER PAX; WALKED BY AND SAID 'HE'S LYING; WE SAW WHAT HAPPENED.' THE PURSER ASKED SEVERAL IF THEY WOULD BE A WITNESS; AND THEY SAID YES. I DON'T KNOW IF NAMES WERE COLLECTED; BUT I HAVE THE PAPERWORK WITH PAX NAMES. I REALLY DO WANT THIS MAN AND WOMAN PROSECUTED. THEY SHOULD EITHER PAY A FINE OR NOT BE ALLOWED TO FLY ON ACR. WE SHOULD NOT HAVE TO ACCEPT THIS. THIS WAS A CLR SIT OF 2 MEAN; UNHAPPY PEOPLE WHO ASSAULTED -- VERBALLY AND PHYSICALLY -- A TOTALLY INNOCENT PERSON; TRYING TO PERFORM DUTIES OF HER JOB. SUPPLEMENTAL INFO FROM ACN 449126: PAX SHOVED FLT ATTENDANT #3 WHILE SHE WAS CLOSING OVERHEAD BINS AND CHKING SEATBELTS.