MULTIPLE CABIN ATTENDANT RPT; B757; LAX-ORD. IRATE PAX IN FIRST CLASS DEMANDED WHOLE BOTTLE OF WATER ON BOARDING; REQUEST DENIED. PAX BECAME ABRASIVE. CAPT AND CUSTOMER SVC MGR HAD SECURITY REMOVE PAX.

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DURING BOARDING ON FLT XXX; FLT ATTENDANT #3 WENT OUT TO START ASKING FOR PREDEP BEVERAGES. SHE ASKED MR XY WHO WAS SITTING IN XA; IF HE WOULD LIKE SOMETHING TO DRINK. HE IMMEDIATELY BECAME IRRATIONAL AND DEMANDED A WHOLE BOTTLE OF WATER. SHE EXPLAINED TO HIM THAT SHE WAS NOT ABLE TO GIVE HIM THE WHOLE BOTTLE OF WATER; BUT SHE WOULD BE MORE THAN HAPPY TO GIVE HIM 2 GLASSES. HE IMMEDIATELY THREW HIS HAND UP TO STOP HER; AND SAID THAT WAS NOT OK. SO THE #3 FLT ATTENDANT THEN CAME TO ME AND TOLD ME WE MAY HAVE A PROB WITH A PAX IN XA. I THEN WENT UP TO TELL OUR CAPT. HE ASKED ME TO REAPPROACH HIM; SO I SAID OK. I WENT OUT TO ASK IF HE WOULD LIKE SOMETHING TO DRINK. HE IMMEDIATELY SAID 'YES; FOR THE SECOND TIME; I WOULD LIKE A BOTTLE OF WATER.' I THEN TRIED TO EXPLAIN THE SIT; HOW I AGREED THAT IF HE PAID $1600 FOR A TICKET HE SHOULD BE ENTITLED TO A WHOLE BOTTLE OF WATER; HOWEVER; I WAS NOT CATERED TO GIVE HIM OR ANY OF THE OTHER 21 PAX A WHOLE BOTTLE OF WATER. AT THAT POINT MR XY BECAME IRRATIONAL AND ABRASIVE AND TOLD ME 'IT WOULD BE A LOT EASIER ON HIM AND I IF I COULD JUST GIVE HIM THE WHOLE BOTTLE OF WATER. OTHERWISE HE WILL CONSTANTLY RING HIS FLT ATTENDANT CALL BUTTON EVERY MIN.' AT THAT POINT; I SAID 'OK; I WILL TRY TO WORK SOMETHING OUT.' I THEN WENT TO THE CAPT AND EXPLAINED TO HIM WHAT HAD HAPPENED. HE GOT UP AND MADE A PHONE CALL. MR YY; FLT SVC MGR LOS ANGELES; CAME DOWN AND ASKED WHAT WAS GOING ON. THEN THE CUSTOMER SVC MGR CAME DOWN AND WANTED TO TALK TO MR X. SO THE CUSTOMER SVC MGR ASKED IF HE WOULD STEP OUT ONTO THE JETBRIDGE. HE REFUSED; THREW UP HIS HAND AND SAID 'JUST LEAVE ME ALONE.' THE CUSTOMER SVC MGR AND THE CAPT DECIDED TO PULL HIM OFF. SECURITY WAS CALLED. THEY CAME AND TOLD HIM TO GET HIS BELONGINGS AND THE DOOR WAS SHUT. OUR FLT DEPARTED FOR ORD. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT SHE; AS PURSER; DIDN'T WANT THE OTHER FLT ATTENDANT TO GIVE THE MAN A FULL BOTTLE OF WATER BECAUSE SHE WAS AFRAID THAT THEN EVERYONE IN FIRST CLASS WOULD WANT ONE; AND THEY DID NOT HAVE THE PROVISIONS FOR THAT. SHE THOUGHT THAT HIS ATTITUDE COULD BE A PROB FOR THE WHOLE FLT. ONCE SHE TOLD THE CAPT ABOUT THE MAN; HE HANDLED IT FROM THERE AND SHE DID NOT PARTICIPATE IN THE DECISION TO REMOVE HIM.