CABIN ATTENDANT RPT; B727-200; EWR-SJU. ON TOUCHDOWN; PAX STOOD UP; WENT TO LAVATORY; DESPITE ORDERS NOT TO FROM 2 CABIN ATTENDANTS; USED OBSCENITIES; GESTURES; PUSHED CABIN ATTENDANT. CAPT STOPPED ON TAXI; POLICE MET FLT; NO ARREST.

Date: 2000-08 · Aircraft: B727-200

Anomalies: deviation-discrepancy-procedural-far|deviation-discrepancy-procedural-published-material-policy|flight-deck-cabin-aircraft-event-other-unknown|flight-deck-cabin-aircraft-event-passenger-misconduct

Synopsis

CABIN ATTENDANT RPT; B727-200; EWR-SJU. ON TOUCHDOWN; PAX STOOD UP; WENT TO LAVATORY; DESPITE ORDERS NOT TO FROM 2 CABIN ATTENDANTS; USED OBSCENITIES; GESTURES; PUSHED CABIN ATTENDANT. CAPT STOPPED ON TAXI; POLICE MET FLT; NO ARREST.

Narrative

A PAX SEATED IN ACFT GOT UP RIGHT WHEN THE ACFT TOUCHED THE GND. HE CAME BACK WITH ARROGANCE EXPECTING TO GO TO THE LAVATORY. HE DID NOT LISTEN TO MY HAND GESTURES FOR HIM TO GO BACK TO HIS SEAT; SO I HAD TO GET UP. HE USED PROFANITIES AND REFUSED TO SIT; SO A MALE FLT ATTENDANT INTERVENED. THE PAX WAS THREATENING-LOOKING. HE SAT DOWN; BUT WHEN THE MALE FLT ATTENDANT WENT TO THE COCKPIT TO RPT THE INCIDENT; THE SAME PAX CAME BACK TO THE LAVATORY; USING A LOT OF PROFANITIES OUT LOUD. I FORCED THE LAVATORY DOOR OPEN; BUT HE THREATENED TO URINATE IN FRONT OF ME. I SHUT THE DOOR. THE PAX HAD PUSHED ME SLIGHTLY IN ORDER TO GET TO THE LAVATORY. THE CAPT STOPPED THE ACFT IN THE MIDDLE OF THE RWY AND MADE A PA ADDRESSED TO THE PAX IN THE LAVATORY. HE SAID THAT HE WASN'T GOING TO MOVE THE ACFT UNTIL THE GENTLEMAN EXITED THE RESTROOM. THE PAX DID; BUT VERY NONCHALANTLY. I TOLD HIM THAT THE POLICE WERE WAITING FOR HIM AT THE GATE; WHICH I HOPED. HOWEVER; A DESCRIPTION OF THE PAX WASN'T GIVEN TO THE OFFICERS; AND THE GENTLEMAN WAS NEVER STOPPED. I WENT AROUND THE ARPT WITH 2 LAW ENFORCEMENT OFFICERS TO LOOK FOR HIM AND HAVE HIM ARRESTED; BUT HE WAS NEVER FOUND. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THE PURSER NEVER CAME BACK TO SEE WHAT THE MAN LOOKED LIKE; NOR WAS A DESCRIPTION PROVIDED BY THE MALE FLT ATTENDANT. THE RPTR ASSUMED THAT THE MALE FLT ATTENDANT HAD GIVEN THE PURSER A DESCRIPTION. THE MAN WALKED RIGHT BY THE POLICE; WHO WERE NOT ONLY WAITING FOR HIM; BUT FOR 2 MORE MEN WHO HAD BEEN SITTING IN FIRST CLASS AND HAD CREATED HAVOC AND WERE VERBALLY ABUSIVE TO THE PURSER WORKING UP THERE.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.