CABIN ATTENDANT RPT; B727-200; SDQ-MIA. EMER LNDG; CABIN ATTENDANTS AND PAX NEVER INFORMED BY CAPT UNTIL AFTER LNDG; WHEN EMER FIRE TRUCKS MET FLT. NO COM; COORD.

Date: 2000-08 · Aircraft: B727-200 · Phase: landing

Anomalies: aircraft-equipment-problem-critical

Synopsis

CABIN ATTENDANT RPT; B727-200; SDQ-MIA. EMER LNDG; CABIN ATTENDANTS AND PAX NEVER INFORMED BY CAPT UNTIL AFTER LNDG; WHEN EMER FIRE TRUCKS MET FLT. NO COM; COORD.

Narrative

AS SOON AS WE LANDED; THE CAPT MADE A PA TO INFORM THE PAX THAT THEY HAD NOTICED AN 'INDICATION' ON THE PANEL AND HAD THEREFORE REQUESTED THAT FIRE TRUCKS MEET AND ESCORT US. AT NO POINT; SINCE THE MOMENT THEY BECAME AWARE OF THE POTENTIAL EMER SIT TO THE MOMENT IN WHICH THE PA WAS MADE; DID THE CAPT OR ANY OTHER COCKPIT CREW MEMBER NOTIFY THE PURSER OR ANY OTHER FLT ATTENDANT OF ANY KIND OF A PROB. WE KNEW NOTHING ABOUT IT; DIDN'T KNOW WHAT WAS GOING ON; DIDN'T EVEN KNOW IF THERE WAS A POSSIBILITY OF AN EVAC. ONCE AT THE TERMINAL BUILDING; THE CAPT DID NOT CONDUCT ANY DEBRIEFING WITH THE FLT ATTENDANT CREW. HOWEVER; WE WERE MADE AWARE OF THE SERIOUSNESS OF THE MECHANICAL PROB THROUGH THE REMARK MADE BY THE FE. HE SAID THEY WERE TOO BUSY GOING OVER THEIR CHKLIST TO CALL ANYBODY AND; HE ADDED; 'BE THANKFUL WE SAVED YOUR LIVES.' IT IS WORTH MENTIONING THAT THE ENGINEER HIMSELF WENT TO THE AFT GALLEY AREA OF THE ACFT PRIOR TO LNDG AND ASKED THE FLT ATTENDANTS IF THEY HAD NOTICED THE AREA GETTING UNUSUALLY HOT. HE ADDED NOTHING ELSE; EXPLAINED NOTHING. CONSEQUENTLY; THERE WAS TIME TO INFORM US OF THE POTENTIAL DANGER. THERE IS ALWAYS TIME TO INCLUDE THE FLT ATTENDANTS ON SAFETY MATTERS. THERE IS NO EXCUSE FOR THIS LACK OF COM AND TOTAL DISREGARD TOWARDS THE CABIN CREW.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.