CABIN ATTENDANT RPT; B757; SJU-ORD. 3 INTOXICATED COUPLES BOARDED; BECAME LOUD; OBNOXIOUS. CAPT INTERVENTION; NO LIQUOR; DIVERT TO MIA. PAX REMOVED.
Synopsis
CABIN ATTENDANT RPT; B757; SJU-ORD. 3 INTOXICATED COUPLES BOARDED; BECAME LOUD; OBNOXIOUS. CAPT INTERVENTION; NO LIQUOR; DIVERT TO MIA. PAX REMOVED.
Narrative
THERE WAS A PAX CONFLICT WITH FLT ATTENDANT #5. THE PAX THREATENED FLT ATTENDANT; 'ONCE WE ARRIVE IN ORD; SHE WILL BEAT THE @#?*; OUT OF HER.' SHE; (FLT ATTENDANT #5) WAS ADVISED NOT TO SERVE ALCOHOL TO A GROUP OF 3 COUPLES. A WOMAN BECAME IRATE. THE CAPT CAME BACK. WE LANDED IN MIA. THE PAX TAKEN OFF. THE PAX SHOULD NOT HAVE BEEN BOARDED COMING FROM ST THOMAS. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THE FLT WAS FROM SAN JUAN TO ORD AND SHE WAS NOT DIRECTLY INVOLVED IN THE INCIDENT. THERE WERE 3 COUPLES INVOLVED IN THE INCIDENT; ALL TRAVELING TOGETHER. THEY BOARDED IN A SEMI-INTOXICATED CONDITION. AFTER CAUSING A LOUD DISTURBANCE; ONE OF THE FLT ATTENDANTS TOLD THE COUPLES THAT NO MORE LIQUOR WAS TO BE SERVED TO THEM. THIS CAUSED ONE OF THE WOMEN TO GO BALLISTIC AND THREATEN FLT ATTENDANT #5. THEY DIVERTED TO MIAMI TO REMOVE THE WOMAN; AND EVENTUALLY; THE HUSBAND AND ANOTHER COUPLE GOT OFF ALSO. THE THIRD COUPLE STAYED ONBOARD AND REMAINED CALM AND QUIET.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.