A PAX IS REMOVED AFTER HE HAD CREATED SOME LEVEL OF DISTURBANCE IN THE CABIN DURING A B757'S GATE AND TAXI PROCS AT MIA; FL.
Synopsis
A PAX IS REMOVED AFTER HE HAD CREATED SOME LEVEL OF DISTURBANCE IN THE CABIN DURING A B757'S GATE AND TAXI PROCS AT MIA; FL.
Narrative
PAX SEATED IN XA HIT ME WITH HIS BAGS 2 TIMES DURING BOARDING. WHEN I SAID EXCUSE ME; HE LOOKED AT ME STRAIGHT IN THE EYES WITH A CHALLENGING STARE. WHEN THE CAPT SAID 'PREPARE FOR DEP;' HE STOOD UP AND WENT TO THE LAVATORY FOR APPROX 10 MINS. WHEN FLT ATTENDANT #4 KNOCKED ON THE DOOR; HE SCREAMED 'WAIT.' HE CAME OUT AND SAT DOWN. WHEN CAPT SAID 'PREPARE FOR TKOF;' THE PAX STOOD UP AGAIN (HE SAID HE NEEDED A BLANKET). HE HAD CROSSED WORDS WITH #4 FLT ATTENDANT AND I SAW HER TALKING TO HIM AND USING HER HANDS IN A VERY UPSETTING WAY. THAT'S WHEN I CALLED THE CAPT AND WE RETURNED TO THE GATE. WHEN HE CAME OFF; HE STARTED VERBALLY ABUSING THE AGENTS; THE SUPVRS; ALL IN FRONT OF THE CAPT. HE DIDN'T LOOK MENTALLY SANE. HE WAS A PROB SINCE BOARDING; AND I THINK THAT THE PROB WAS INCREDIBLY WELL HANDLED BY THE CAPT. HE DIDN'T HESITATE TO TURN THE PLANE AROUND; AND HE SUGGESTED THAT THIS PAX NOT FLY WITH THE AIRLINES ANYMORE. PAX THAT GIVE PROBS ON PLANES AND DISRUPT A FLT TO THE POINT OF TURNING AROUND AND TAKING THEM OFF THE ACFT; SHOULDN'T BE ALLOWED TO FLY WITH THAT CARRIER AGAIN. THAT'S WHAT SHOULD BE DONE FOR PAX TO REALIZE THAT BAD BEHAVIOR AND/OR ASSAULTING CREW MEMBERS OR PAX IS NOT GOING TO BE TOLERATED. THAT WAY; PEOPLE WILL BEHAVE.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.