B757 CABIN ATTENDANTS DEAL WITH PAX MISCONDUCT DURING ENRTE CRUISE.

Narrative

PAX IN SEATS RECEIVED THEIR DRINKS AFTER TKOF. THEY HAD 4 EACH BEFORE WE SERVED THEM THEIR TRAYS. WITH DINNER THEY HAD 4 OR 5 GLASSES OF RED WINE. AFTER DINNER THEY HAD WARM COGNAC. THEN THEY HAD 4 BAILEYS AND DEWARS ON THE ROCKS. THEY WERE QUITE LOUD; THEY WOKE UP A PAX NEARBY. WE MOVED HIM TO ANOTHER SEAT. WE COULD HEAR THEM IN THE GALLEY. FLT ATTENDANT #3 ASKED THEM TO KEEP THE NOISE LEVEL DOWN AND SERVED MORE DRINKS. THEY GOT LOUDER. FLT ATTENDANT #3 ASKED THEM AGAIN WHILE SERVING THEM; THEN THEY GOT LOUDER DISTURBING EVERYBODY. FLT ATTENDANT #3 ASKED TO KEEP IT DOWN AND INFORMED THEM THEY WERE NO LONGER GOING TO HAVE ALCOHOLIC BEVERAGES. THEY DEMANDED TO SPEAK TO ME; THE PURSER. THEY ASKED IF I TOLD HER TO CUT THEM OFF AND I SAID 'NO; BUT I SUPPORT HER DECISION.' I INFORMED THEM THEY WERE LOUD. THEY SAID THEY TALK THAT WAY AND NO ONE IS COMPLAINING. THEY STARTED POINTING AT THE OTHER PAX. I SAID THERE ARE COMPLAINTS AND ASKED THEM IF I COULD GET THEM A NOA ALCOHOLIC DRINK; THEY SAID NO. ONE OF THE PAX CAME UP TO THE GALLEY; APCHED ME AND FLT ATTENDANT #3. BEGGED FOR A DRINK. WE SAID NO. HE TOLD FLT ATTENDANT #3 HE DIDN'T LIKE ME TO PUT MY ARM UP IN MY FACE. SHE SAID 'YOU'RE NOT GETTING ANOTHER DRINK.' HE TURNED AROUND; PICKED UP A SMALL DEWARS MINI. I REACHED UP; TOOK IT OUT OF HIS HAND; AND ASKED 'DO YOU WANT A GLASS OF H20?' HE SAID YES; HE SAT DOWN. THEY SCREAMED FOR THE REMAINING 1 HR; 'THIS AIRLINE SUCKS; THIS SVC SUCKS; WE ARE GOING TO WRITE A LETTER.' I GAVE THEM THE ADDRESS. DURING LNDG; FLT ATTENDANT #5; ON APCH; HAD TO GET UP AND TELL THEM TO BUCKLE THEIR SEATBELTS AND KEEP THE NOISE DOWN. WE WERE MET BY A LCL AGENT WHO SAID CALLING THE POLICE WAS USELESS. PAX SEATED ACROSS FROM THEM SAID THEY WERE DRUNK WHEN THEY GOT ON. THE AGENTS IN EWR BOARDED THEM; WE DID NOT PULL TICKETS.