A320 CREW HAD A PAX PASS OUT AND FALL IN CABIN.
Synopsis
A320 CREW HAD A PAX PASS OUT AND FALL IN CABIN.
Narrative
HAD JUST BRIEFED PLAN FOR ARR; SECURED FOOD TRAYS. HEARD LOUD BANG LIKE QUEEN CART FALLING OVER AGAINST FORWARD PORTION OF CABIN. HAD FO OBSERVE THROUGH PEEPHOLE TO ASCERTAIN IF THERE WAS A PROB. HE SAW FLT ATTENDANT HELPING FALLEN PAX. I CONTACTED FLT ATTENDANT AND SHE ADVISED PAX HAD FAINTED AND FALLEN. I SENT ACARS TO DISPATCH FOR A HEADS UP AND NOTIFIED ATC OF A POTENTIAL NEED FOR EMER HANDLING. WITH FURTHER CONTACT SHE ADVISED US A NEUROLOGIST WAS ONBOARD; CREDENTIAL CHK CONFIRMED; AND SHE WOULD RELAY INFO SOON. PAX WAS VERY LARGE MAN AND UNABLE TO BE MOVED. PAX WAS MALE; COLLAPSED INTO FLT ATTENDANT'S SEAT AREA HEAD FIRST. DOCTOR ADVISED PAX MUST NOT BE MOVED AND RECOMMENDED EXPEDITIOUS FLT TO MEDICAL ASSISTANCE. NOTIFIED DISPATCH OF REQUEST; REVIEW EMER SECTION OF OPS MANUAL AND GAVE BOOK TO FO FOR REVIEW. NOTIFIED ATC WE NEEDED PRIORITY HANDLING DUE TO MEDICAL EMER. MY CALL. I HEARD THE LEVEL OF HIS IMPACT ON THE FORWARD AREA; GOT MEDICAL EVAL FROM DOCTOR; OBSERVATION FROM FLT ATTENDANT THROUGH COGNITIVE ACCUMULATION OF PERTINENT INFO FELT PAX NEEDED OUR EXPEDITIOUS ENTRY TO SFO. FLT ATTENDANT STATED PAX IMMOBILE. FLT ATTENDANT SAT WITH PAX ON FLOOR FOR LNDG. I ASKED IF PAX COULD BE MOVED TO SEAT BY OTHER PAX BUT DOCTOR SAID MUST NOT MOVE. BOTH MEDICAL KITS WERE BEING USED. HAD DISPATCH GET PARAMEDICS FOR OUR ARR. SOP FOLLOWED. GREAT INQUIRY ON PAX AND PROC. DISCUSSED LNDG WITH FLT ATTENDANT ON FLOOR WITH PAX. FLT ATTENDANT WAS JUMP SEATING AND VOLUNTEERED HER HELP. NORMAL APCH AND LNDG (SMOOTH) AND TAXI TO GATE. AGAIN ALL SOP FOLLOWED AND WELL DONE BY CREW.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.