AFTER MUCH DISTR DURING PAX BOARDING PROCESS; FLT CREW OF CARJ TAKE OFF ABOVE MAX STRUCTURAL TKOF WT.
Synopsis
AFTER MUCH DISTR DURING PAX BOARDING PROCESS; FLT CREW OF CARJ TAKE OFF ABOVE MAX STRUCTURAL TKOF WT.
Narrative
WE THOUGHT WE HAD FINISHED THE BOARDING PROCESS WITH 45 PAX ON BOARD. WE COMPLETED OUR LOAD MANIFEST PAPERWORK AND WERE CLOSING THE MAIN CABIN DOOR FOR PUSHBACK WHEN RAMP PERSONNEL ADVISED US THAT WE WERE GOING TO HAVE MORE PAX. THE NEW PAX TRICKLED OUT 1 AND 2 AT A TIME. WE WERE TOLD THAT THE FINAL COUNT WOULD BE 47. THEN; A FEW MINS LATER; WE WERE TOLD THE FINAL COUNT WAS 48. FINALLY; WE WERE TOLD THAT WE WOULD HAVE A FULL PLANE OF 50. THIS WHOLE PROCESS WAS FRUSTRATING AND CONFUSING FOR EVERYBODY INVOLVED. OF COURSE; WE WANTED TO ACCOMMODATE ALL OUR CUSTOMERS; BUT THIS CONFUSION DISTR THE FLT CREW; AS WE DID NOT REALIZE THAT EXTRA PAX PUT US OVERWT. WE DID NOT DISCOVER THIS ERROR UNTIL CRUISE WHEN I STARTED TO PREPARE THE LNDG DATA FOR OUR APCH. WE WERE OVERWT ON TKOF PLANNING DUE TO MAXIMUM LNDG WT AND FUEL BURN. I BRIEFED THE FO OF MY DISCOVERY AND STATED THAT WE NEEDED TO MAKE SURE WE DIDN'T LAND OVERWT. FORTUNATELY; WE HAD BEEN DELAYED BY A LONG TAXI AND SOME COURSE DEVS INFLT BY ATC. OUR ACTUAL FUEL BURN WAS OVER 700 LBS MORE THAN THE PLANNED BURN ON THE DISPATCH RELEASE. THUS; WE LANDED BELOW THE MAX LNDG WT OF 47000 LBS. PREVENTION: OUR HIGHEST PRIORITY IS OPERATING THE ACFT SAFELY. IN THIS CASE; WE GOT INVOLVED IN THE BOARDING PROCESS WHICH REALLY IS NOT OUR RESPONSIBILITY. WE THOUGHT THE PEOPLE INVOLVED IN THE BOARDING PROCESS WERE NOT DOING THEIR JOB WELL. BY BEING PROACTIVE IN BOARDING; WE ERRED IN OUR OWN RESPONSIBILITIES. NO MATTER HOW POORLY THE PAX BOARDING WAS CONDUCTED; WE SHOULD HAVE JUST LET THOSE RESPONSIBLE FOR THAT TASK DO THEIR JOB AND WE; THE FLT CREW; DO OUR JOB.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.