AN A320 CREW AT PHL NOTES THAT THE ACR USES DIFFERENT PRE PUSHBACK PROCS AT OTHER ARPTS RAISING THE POSSIBILITY OF SERIOUS COMMUNICATIONS OMISSIONS.
Synopsis
AN A320 CREW AT PHL NOTES THAT THE ACR USES DIFFERENT PRE PUSHBACK PROCS AT OTHER ARPTS RAISING THE POSSIBILITY OF SERIOUS COMMUNICATIONS OMISSIONS.
Narrative
WITH THE CABIN DOOR CLOSED; WE WERE READY FOR PUSH BACK WHEN I FIRST TALKED TO THE RAMP OVER THE INTERPHONE. THE RAMP SAID; AND THESE WERE HIS EXACT WORDS; 'WE ARE READY FOR PUSHBACK.' THIS IS NOT OUR NORMAL PHRASING SO I ASKED HIM IF HE HAD COMPLETED A WALKAROUND OF THE ACFT AND IF ALL THE SERVICE DOORS WERE SHUT. THE RAMP CREW SEEMED UNAWARE THAT ACR PROCS REQUIRED THEM TO WALKAROUND BEFORE PUSHBACK. HE THEN INFORMED ME THAT THE FUEL DOOR WAS STILL OPEN AND THERE WAS A CORD HANGING FROM ANOTHER DOOR. I REPLIED; 'GOOD; WE NEED THAT INFO;' AND I ASKED IF HE HAD DONE ANYTHING TO CORRECT THE SERVICE DOOR SIT. HE SAID HE HAD NOT; SO WE CALLED OPS AND HAD THEM SEND THE FUELER BACK OUT TO CLOSE THE FUEL SERVICE DOOR. BEING UNCLEAR WHAT HE WAS TALKING ABOUT; WITH RESPECT TO THE CORD HANGING OUT; I HAD THE JETWAY BROUGHT BACK UP TO THE ACFT SO I COULD CHK OUT THE SIT MYSELF. I WALKED DOWN AND FOUND A NYLON CORD (WHICH SUPPORTS THE HYDRAULIC SERVICE PANEL DOOR IN THE OPEN POSITION) HANGING OUT THE SIDE OF THE DOOR. I OPENED THE DOOR AND PLACED IT INSIDE AND CLOSED THE DOOR. (MY FO SWEARS THE CORD WAS STOWED DURING HIS WALKAROUND.) NEXT; I CHKED THAT THE FUEL SERVICE PANEL WAS INDEED CLOSED AND DID A QUICK WALKAROUND THE ACFT TO CHK ALL THE OTHER DOORS AND PANELS. IT WAS THEN THAT I FOUND ONE OF THE LATCHES ON THE AFT WATER SERVICE PANEL DOOR OPEN AS WELL; AND SO SECURED THAT LATCH. THE LOCAL FAA INSPECTOR WAS ON HAND THIS MORNING OBSERVING OUR OPERATION AND ALSO OBSERVED THIS ENTIRE SIT. I SPOKE WITH HIM BRIEFLY AND EXPLAINED THAT OUR CURRENT PROCS SAY THE RAMP LEAD WILL PERFORM A WALKAROUND PRIOR TO PUSHBACK TO CHK THAT ALL SERVICE DOORS ARE CLOSED AND LATCHED. THE INSPECTOR ASKED ABOUT OUR FUELING LIGHT ON THE FLT DECK. HERE; I MAY HAVE GOTTEN THE IMPRESSION THAT HE WAS INFERRING THAT WE SHOULD HAVE CAUGHT THE FUELING PANEL DOOR BEFORE WE CLOSED THE CABIN DOOR; WHICH WE COULD HAVE AND I WILL MAKE THIS A PART OF MY PERSONAL FLOW AS I CHK THE FUEL SLIP.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.