SEALS WERE SHIPPED BY THE VENDOR THAT WERE NOT SEPARATELY PACKAGED AND DATED. SEALS WERE REMOVED FROM INVENTORY; BUT WERE LATER SENT FOR USE IN AN ACFT. STORES SUPVR ATTEMPTED TO RETRIEVE SEALS.

Date: 2005-10 · Aircraft: B757 Undifferentiated or Other Model · Phase: ground

Anomalies: aircraft-equipment-problem-critical|deviation-discrepancy-procedural-published-material-policy|deviation-discrepancy-procedural-far|deviation-discrepancy-procedural-maintenance

Synopsis

SEALS WERE SHIPPED BY THE VENDOR THAT WERE NOT SEPARATELY PACKAGED AND DATED. SEALS WERE REMOVED FROM INVENTORY; BUT WERE LATER SENT FOR USE IN AN ACFT. STORES SUPVR ATTEMPTED TO RETRIEVE SEALS.

Narrative

ON JUL/SUN/05; 15 SEALS WERE RECEIVED FOR STOCK. I NOTICED THEY WERE SHIPPED FROM THE VENDOR UNPROTECTED. SEALS IN STOCK MUST BE SEPARATELY PACKAGED IN SEALED PACKS. I PULLED THE 15 SEALS FROM THE BIN; PLACED A NOTE IN THE BIN LOCATION THAT 15 WERE IN MY OFFICE DUE TO QUALITY ASSURANCE PROB. I SENT E-MAIL TO INVENTORY CTL ANALYST REQUESTING WE RETURN THEM TO THE VENDOR FOR FULL CREDIT. I HAVE CONTINUED TO E-MAIL INVENTORY CTL TRYING TO CORRECT THIS PROB. LAST DATE OF E-MAIL SENT WAS SEP/WED/05 AND TO DATE STILL HAVE NOT RECEIVED ANY INSTRUCTIONS OR RETURN APPROVAL TO RETURN SAID SEALS TO VENDOR. LAST NOTE OCT/WED/05 AT XR00; I NOTICED THE SEALS HAD BEEN REMOVED FROM MY DESK. I STARTED PULLING UP TRANSACTIONS TO FIND WHAT HAD BECOME OF THE SEALS. AT XA23 THAT MORNING; THE PRIORITY DESK HAD REQUESTED 16 EACH OF THE SEALS; TO SHIP TO ZZZ1 FOR ACFT XXX. THE LEAD TECHNICIAN HAD REMOVED THEM FROM MY DESK; AFTER HAVING READ THE NOTE IN THE BIN AND SHIPPED THE SEALS. WHEN THE LEAD TECHNICIAN CAME IN AT XA30; I ASKED HIM ABOUT THE PARTS. I CALLED THE PRIORITY DESK FOR ASSISTANCE AND GOT NONE. I CALLED FOR THE PHONE NUMBER OF THE DOCK SUPVR FOR ACFT XXX. I TRIED SEVERAL TIMES AND GOT NO ANSWER. I SUGGESTED LEAD TECHNICIAN THAT HE KEEP TRYING TO CONTACT THE DOCK SUPVR AND GET THE SEALS RETURNED. (THE PREVIOUS SHIFT SUPVR IS MR X; NEXT SHIFT SUPVR IS MR Y.) WHEN I CAME IN TO WORK TODAY THE LEAD TECHNICIAN HAD LEFT ME A NOTE STATING THAT AT XA55 HE HAD REACHED MR X TO INFORM HIM OF THE PROB. MR X TOLD HIM THAT HE HAD LOOKED AT AND FELT THE PARTS AND THEY LOOKED FINE TO HIM AND HE OK'ED THEIR USE. THESE SEALS HAVE BEEN SITTING ON MY DESK UNPROTECTED SINCE JULY AND WE HAVE NO KNOWLEDGE OF HOW LONG THEY SAT ON THE VENDOR SHELF PRIOR TO SHIPPING TO US. CONTACTED DOCK SUPERVISION; MY SUPVR; MY LEAD TECHNICIAN; CHAIRMAN OF STORES. SEALS WERE QUARANTINED PENDING ENGINEERING EVALUATION.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.