B757-200 CAPTAIN IS DRESSED DOWN BY MAINT FOR REFUSING AN ACFT DUE TO A DEFERRAL OF THE EGPWS DEEMED INAPPROPRIATE FOR THE NATURE OF THE FLT.

Date: 2008-07 · Aircraft: B757-200 · Phase: ground

Anomalies: aircraft-equipment-problem-less-severe

Synopsis

B757-200 CAPTAIN IS DRESSED DOWN BY MAINT FOR REFUSING AN ACFT DUE TO A DEFERRAL OF THE EGPWS DEEMED INAPPROPRIATE FOR THE NATURE OF THE FLT.

Narrative

UPON VERY LATE RECEIPT OF THE FLT PAPERS FOR THIS FLT (DISPATCH BUSY WITH DIVERTS AND VERY CLRLY UNDERSTAFFED); I FOUND THAT THE ACFT HAD A DEFERRED ITEM; EGPWS INOP. THE DEFERRED ITEM LISTED THE REASON FOR DEFERRAL WAS A NEEDED SOFTWARE RELOAD. AS WE WERE TO FLY OVER MOUNTAINOUS TERRAIN AT NIGHT; I ENTERED A REFUSAL OF THE ACFT. AFTER SOME TIME WE GOT A MESSAGE TO CONTACT OPS ON THE RADIO. AN ANGRY AND FRUSTRATED MAINT SUPVR STARTED LECTURING ME ON THE RADIO THAT HE DID NOT HAVE A PART IN STOCK. APPARENTLY THE DEFERRAL HAD NOTHING TO DO WITH A SOFTWARE RELOAD; BUT IN REALITY IT WAS A PIECE OF HARDWARE THAT NEEDED REPLACEMENT. THEN HE TOLD ME THAT ACR Y HAD THE PART; BUT THAT THEY WOULD CHARGE US EXCESSIVELY FOR THIS PART. HE TOLD ME THAT ACR WOULD NOT AUTH THE PURCHASE OF THIS PART; AND THAT; THEREFORE; I WOULD PERSONALLY BE CAUSING A CANCELLATION OR OTHER DELAY TO THIS FLT. I INFORMED THIS MISGUIDED EMPLOYEE THAT I HAD NO INTEREST IN HIS DOLLAR FIGURES; ONLY HIS INPUT ON SAFETY AND THE REPAIR STATUS OF MY ACFT. I ALSO INFORMED HIM THAT HE WAS CONFUSING MY ROLE IN THIS SCENARIO AS I AM NOT THE ONE WHO MAKES CANCELLATION DECISIONS. THIS IS YET ANOTHER EXAMPLE OF THE PLT PUSHING AND THE DECLINE OF SAFETY CONCERNS HERE AT ACR.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.