A Captain reports a CRJ-200 door close assist motor would not disengage; preventing the Flight Attendant and himself from opening the forward passenger door after gate arrival. Door close assist motor circuit breaker in cockpit had to be pulled to de-energize motor and allow door to open for passenger egress.

Date: 2009-11 · Aircraft: Regional Jet 200 ER/LR (CRJ200) · Phase: ground

Anomalies: aircraft-equipment-problem-critical|flight-deck-cabin-aircraft-event-other-unknown

Synopsis

A Captain reports a CRJ-200 door close assist motor would not disengage; preventing the Flight Attendant and himself from opening the forward passenger door after gate arrival. Door close assist motor circuit breaker in cockpit had to be pulled to de-energize motor and allow door to open for passenger egress.

Narrative

At the conclusion of an otherwise uneventful flight; we ran the shutdown checklist. When the seat belt sign was turned off; the Flight Attendant attempted to open the passenger door. She was able to open the door handle with ease; but was unable to push the door open. I went back to help her and realized the resistance felt on the door was due to the Door Close Assist mechanism being engaged without command. I then jiggled the Door Close Assist button at the Flight Attendant station in an effort to deactivate it. When that failed to work; the First Officer and myself began searching for the appropriate Circuit Breaker (CB) to de-energize the motor. We summarily located CBP 1; Grid F1; and opened the CB. Normal deplaning ensued after that. Maintenance Control was then contacted with the logbook write-up number for the discrepancy. I perceive at least two safety hazards with this situation. One being difficulty egressing the aircraft should the flight deck crew either become incapacitated; or if the aircraft is not properly de-powered. Another issue is the risk of the Door Close mechanism potentially created excessive heat from sustained operation and potentially starting a fire. I am not aware of any Weight-On-Wheels (WOW) logic that would deactivate the mechanism in flight; as it is not common systems knowledge. Recommend that:1. Develop a fail safe to prevent this from occurring. 2. Perhaps create a procedure to ensure the Door Close Assist mechanism de-energizes properly after use; maybe have the Flight Attendant make sure the door still moves freely before latching closed. 3. Enhance EICAS to include a Status message that indicates the Door Close Assist being engaged.

NASA callback

Reporter stated he initially thought the Flight Attendant was having a problem with the passenger door inner handle not fully releasing; which occasionally happens due to fuselage torque. He quickly realized the door was unlocked; but they could only push the door outward 8' to 10' inches; when the door would try to close again; even though the overhead door close switch was not being pressed. Pushing in and holding the door switch; energizes the door close assist motor.Reporter stated that with the APU running and all of the other outside ramp noises he could not specifically say he heard the assist motor continuing to run; as they were pushing on the door to try and get it open. But; after pulling the Circuit Breaker (CB) to de-energize the door close assist motor; the passenger door opened without resistance.Reporter stated his Flight and Maintenance departments were quite concerned about the potential Safety Hazards created by the Door Close Assist motor possibly overheating; causing a cabin fire; or not being able to de-energize the Assist motor and open the Passenger door.Reporter stated the Door Assist Close motor was removed and currently being tested to determine cause. A replacement motor was installed and seems to have corrected the problem.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.