No fatalities

Southwest Airlines Boeing 737 Wing Contact During Pushback at Salt Lake City (N254WN)

Salt Lake City, UT, United States

On November 7, 2008, a BOEING 737-700 (registration N254WN) operated by SOUTHWEST AIRLINES CO was involved in an aviation accident near Salt Lake City, UT. No fatalities were reported. Investigators recorded the probable cause as: The tug driver's failure to maintain situational awareness during the push back operation. This summary draws on records from NTSB; 14 related events involving the same aircraft type or operator are linked below.

SourcesNTSBPrimary reportUpdated 2026-08-03Data APIEditorial standards
BOEING 737-700
Photo: San Diego Air & Space Museum Archives / Public domain, via Wikimedia Commons

On November 7, 2008, a Southwest Airlines Boeing 737-700 (N254WN) collided with another parked aircraft during pushback at Salt Lake City International Airport. No injuries occurred.

Incident Overview

On November 7, 2008, at approximately 1615 mountain standard time, Southwest Airlines Flight 784, a Boeing 737-700 registered as N254WN, experienced a wing-to-wing contact with another unoccupied Boeing 737 during pushback from gate B-13 at Salt Lake City International Airport. The flight was a scheduled passenger service under 14 CFR Part 121, destined for Los Angeles, California. The airport was operating under visual meteorological conditions.

Sequence of Events

According to the operator, the collision occurred when the right winglet of N254WN struck the left winglet of a parked aircraft at gate B-15. The wing-walker responsible for monitoring the right wing of Flight 784 observed the impending contact and shouted at the tug driver to stop while simultaneously giving the standard visual stop signal by crossing his two batons. However, the tug driver did not perceive either signal.

Tug Driver Account

The tug driver reported that prior to the pushback, the tug's wheels were not aligned straight but were partially turned to one side. As a result, the nose of the aircraft moved toward the jetway instead of straight back. Instead of halting the pushback and realigning the tug, the driver attempted to maneuver the tug to clear the jetway. During this maneuver, the driver's attention was focused on the jetway, causing him to miss the wing-walker's signals.

Aftermath

No injuries were sustained by the two-person flight crew, three flight attendants, or 46 passengers. The incident led to the replacement of the right winglet of N254WN. No other damage was reported.

Contributing factors

Ground crew

All Boeing 737-700 accidents →

Frequently asked questions

What happened in the 7 Nov 2008 BOEING 737-700 accident near Salt Lake City, UT?

On November 7, 2008, a Southwest Airlines Boeing 737-700 (N254WN) collided with another parked aircraft during pushback at Salt Lake City International Airport. No injuries occurred.

Were there any fatalities in the 7 Nov 2008 BOEING 737-700 accident?

No fatalities were recorded in this accident.

What aircraft was involved and where did it happen?

The accident on 7 Nov 2008 involved a BOEING 737-700, registration N254WN, operated by SOUTHWEST AIRLINES CO, at Salt Lake City, UT.

What was the probable cause of the accident?

The tug driver's failure to maintain situational awareness during the push back operation.