On May 1, 2009, about 1515 Pacific daylight time, a McDonnell Douglas Helicopter (MDHI) 369FF, N67FF, made a hard landing during an emergency landing near Santa Clarita, California. Summit Helicopters was operating the helicopter under the provisions of 14 Code of Federal Regulations (CFR) Part 133. The certificated commercial pilot was not injured; the helicopter sustained substantial damage to the tail boom. The local external load flight departed a helipad at Bouquet Canyon, near Santa Clarita. Visual meteorological conditions prevailed, and no flight plan had been filed.

A Federal Aviation Administration (FAA) inspector interviewed the pilot, who stated that he had been transporting a work crew. After dropping the crew off, it was discovered that one of them had dropped a lunch pail into Bouquet Reservoir. The helicopter had a 40-foot external long-line with a four-pronged grappling hook attached to the cargo hook. The pilot attempted to use the grappling hook to snag the lunch pail, but was unsuccessful.

The pilot went down low, about 10 feet above the reservoir surface, and tried to use the main rotor blade wash to push the floating lunch pail toward the shore. He did not disconnect the long line and grappling hook; the grappling hook was submerged below the reservoir surface. While side slipping toward the shore, the pilot felt a short vibration in the rudder pedals, and a loss of tail rotor authority. The helicopter turned twice before the throttle was reduced, and the rotations stopped. An auto rotation landing was performed on the shore line.

The pilot submitted a written statement. He said that the helicopter was about 10 feet from the shoreline when the helicopter made a rapid and violent turn, which the pilot attributed to a loss of tail rotor thrust. He initiated emergency procedures by twisting the throttle to ground idle. He was facing the shore when the turning stopped. He maneuvered the helicopter toward the shore, and landed in an upright position on uneven terrain with the left skid on dry land and the right skid in the water. He immediately shut the helicopter down. The tail boom was twisted and bent down.

An MD Helicopters, Inc., investigator examined the wreckage under the supervision of the FAA inspector. He noted skin wrinkling on all five main rotor blades, and no evidence of main rotor blade contact with the ground, fuselage, or tail boom. He verified control continuity for all main rotor controls. Both tail rotor blades were bent and damaged. He could not establish continuity from the main rotor transmission to the tail rotor, and discovered a torsional fracture of the tail rotor drive shaft.

Metallurgical examination of the tail rotor drive shaft determined that the fracture mode was torsional overload, and it met hardness and conductivity specifications. Both of the tail rotor blades appeared to have made contact with another surface. However, it could not be determined what made contact with the tail rotor blades or when in the accident sequence the contact occurred.