What happened
On April 25, 2011, at approximately 16:25 EDT, an Airbus A330-323, registration N807NW, was undergoing pushback from the gate at John F. Kennedy International Airport (KJFK) in New York, New York. The aircraft, operated by Delta Airlines, was prepared for an international scheduled flight to Athens Eleftherios Venizelos International Airport (LGAV) in Greece.
During the pushback maneuver, a flight attendant experienced a fall within the cabin. The crew member reported that she had placed her right foot too close to her left foot, causing her to step on her own foot and lose her balance. While attempting to stabilize herself, she fell, resulting in one serious injury (a fractured left femur). The aircraft was carrying 265 passengers and 11 crewmembers at the time of the incident.
Both the captain and other crew members described the pushback process as smooth and uneventful. Weather at the time of the event consisted of visual meteorological conditions with a visibility of 9 miles and winds from 150 degrees at 6 knots.