Engine-driven generator failure on Boeing 737-800 during flight

Casualties unknown • FIR LGGG, PL

A Boeing 737-800 experienced a failure of the number two engine generator while operating a flight between Kraków and Prague.

What happened

On June 21, 2017, at approximately 11:33 UTC, a Boeing 738 operating a flight from Kraków (LGKK) to Prague (LGPR) encountered an electrical system malfunction. During the flight, the crew received a "MASTER CAUTION - ELEC - RIGHT SOURCE OFF" warning, indicating that the generator for the number two engine had failed and disconnected from the electrical system.

In response to the warning, the crew followed the established non-normal checklists (NNC) for a "SOURCE OFF" event. They successfully started the Auxiliary Power Unit (APU) and connected the APU generator to the aircraft's electrical network. Following these procedures, the crew continued the flight to the destination airport, where the aircraft landed safely.

The investigation

The investigation, conducted by the operator, focused on the technical failure of the electrical component. Following the incident, the captain notified the Maintenance Control Center (MCC) and recorded the malfunction in the aircraft technical log.

Maintenance personnel performed an inspection of the electrical installation according to the Flight Interruption Manual (FIM). While the initial inspection did not reveal an immediate fault, a subsequent test was performed after restarting the number two engine. During this test, the generator failed to engage. Consequently, the generator was disconnected, and the aircraft was cleared for further flight under the provisions of the Minimum Equipment List (MEL) regarding the engine-driven generator.

On June 24, 2017, the generator was replaced in accordance with the Aircraft Maintenance Manual (AMM). Following the replacement, a functional test was conducted with positive results, and the aircraft was returned to service without restrictions.

Findings

  • The primary cause of the incident was the malfunction of the number two engine generator.

Probable cause

The failure of the engine-driven generator on the number two engine caused the electrical system warning and required the use of the APU for electrical power.

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Frequently asked questions

What happened in the 2017-06-21 Boeing 737-800 accident near FIR LGGG, PL?

A Boeing 737-800 experienced a failure of the number two engine generator while operating a flight between Kraków and Prague.

What aircraft was involved and where did it happen?

The accident on 2017-06-21 involved a Boeing 737-800, at FIR LGGG, PL.

What was the probable cause of the accident?

The failure of the engine-driven generator on the number two engine caused the electrical system warning and required the use of the APU for electrical power.

Investigation report by the Polish State Commission on Aircraft Accidents Investigation (PKBWL). Original record: https://pkbwl.gov.pl/raporty/2017-1297/. This page is a structured re-presentation; facts and quotes are in the Panstwowa Komisja Badania Wypadkow Lotniczych (PKBWL), Poland.

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