DJI Mavic 3 drone crashes through building window in Bergen

Casualties unknown • Pier in Bergen, NO

A professional drone pilot lost control of a DJI Mavic 3 during a practice flight, causing the aircraft to strike a building and injure a person.

What happened

On 26 August 2022, a professional drone pilot operating for TV 2 Luftfoto was conducting a practice flight at Bryggen in Bergen, Norway. The flight was intended to prepare for coverage of the World Triathlon Cup Bergen. Shortly after takeoff, the pilot lost control of the DJI Mavic 3 drone, registered LN-0203CM. The aircraft ceased responding to the pilot's manual stick commands and accelerated toward a nearby building, ultimately crashing through a third-floor window. The impact caused a broken window and resulted in one person sustaining minor injuries inside the room.

The investigation

The Norwegian Safety Investigation Authority (NSIA) examined flight logs, interviews with the pilot and operational manager, and data provided by the manufacturer. The investigation focused on why the aircraft stopped responding to the remote controller. Analysts reviewed GPS signal strength, compass headings, and control stick inputs. The investigation also highlighted significant difficulties in obtaining technical assistance and decrypted flight records from the manufacturer, DJI, noting that the process took ten months to complete.

Findings

  • The loss of control was likely triggered by a technical malfunction occurring during the transition between ATTI (Attitude) mode and Tripod mode while the aircraft was experiencing inadequate GPS levels.
  • The drone's flight records showed multiple warnings regarding weak GPS signals and the aircraft's inability to hover.
  • The flight was not conducted in compliance with the requirements for the A2 open category.
  • There is currently no regulatory mandate to force drone manufacturers to support safety investigations or provide decrypted data to authorities.

Safety action

Following the investigation, the NSIA issued three safety recommendations:

  • The European Commission should implement legislation allowing for sanctions against manufacturers that fail to support safety investigations.
  • The European Commission should mandate an authority to review DJI's drone systems to ensure they maintain necessary safety standards.
  • The Civil Aviation Authority (CAA) Norway should inform national drone operators about a potential design flaw affecting the DJI Mavic 3 when exiting ATTI mode.

Probable cause

The primary cause of the incident was a technical malfunction during the transition between ATTI and Tripod modes under poor GPS conditions, which caused the drone to ignore pilot commands.

Frequently asked questions

What happened in the 2022-08-26 DJI Mavic 3 accident near Pier in Bergen, NO?

A professional drone pilot lost control of a DJI Mavic 3 during a practice flight, causing the aircraft to strike a building and injure a person.

What aircraft was involved and where did it happen?

The accident on 2022-08-26 involved a DJI Mavic 3, registration LN-0203CM, operated by TV 2 Luftfoto, at Pier in Bergen, NO.

What was the probable cause of the accident?

The primary cause of the incident was a technical malfunction during the transition between ATTI and Tripod modes under poor GPS conditions, which caused the drone to ignore pilot commands.

Investigation report by the Norwegian Safety Investigation Authority (NSIA). Original record: https://nsia.no/Aviation/Aviation/Published-reports/2024-04. This page is a structured re-presentation; facts and quotes are in the Norwegian Safety Investigation Authority (NSIA) / Statens havarikommisjon, Norway.

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