Unauthorised cooling practice leads to cabin altitude warning on B737

No fatalities • near Darwin, Northern Territory

An unrecorded use of the cargo depress switch to cool the flight deck resulted in a cabin altitude excursion above 10,000 ft during climb.

What happened

During pre-flight preparations in Darwin, an engineer engaged the cargo/depress switch on a B73/36E SF, registration ZK-FXK, in an attempt to cool the flight deck. The engineer failed to return the switch to its original position before completing their duties. This oversight was not detected by the flight crew during their pre-flight inspections. As the aircraft climbed, the incorrectly positioned switch prevented the cabin from pressurising as intended, causing the cabin altitude to rise above 10,000 ft and triggering a cabin altitude warning.

The investigation

The investigation focused on why the switch was left in the ON position and why the error went undetected. It was found that using the cargo/depress switch for ground cooling had become a normalised, though unauthorised, practice among staff in Darwin due to the lack of external cooling equipment. The investigation also revealed that the operator had not fully updated the Flight Crew Operating Manual (FCOM) to reflect changes from a recent cargo conversion, meaning the crew was unaware of specific check requirements. Furthermore, training regarding the specific system differences of this aircraft model was insufficient.

Findings

  • The practice of using the cargo/depress switch for cooling was an unauthorised procedure that had become accepted among ground staff.
  • The engineer's failure to deselect the switch was likely caused by an interruption in their routine due to the early arrival of the flight crew.
  • The operator failed to provide adequate training on the specific system differences of the B737-36E SF compared to the rest of their fleet.
  • Inadequate review of aircraft documentation meant the flight crew was unaware of certain required checks outlined in the operational manual supplement.
  • The crew's habit of monitoring pressurisation during climb allowed for the early detection of the issue.

Probable cause

The incident was caused by the use of an unauthorised and unverified procedure to cool the flight deck, combined with a lack of specific training and updated documentation which prevented the crew from identifying the incorrect switch position.

Frequently asked questions

What happened in the 2021-11-04 The Boeing Company B737-36E SF accident near near Darwin, Northern Territory?

An unrecorded use of the cargo depress switch to cool the flight deck resulted in a cabin altitude excursion above 10,000 ft during climb.

Were there any fatalities in the 2021-11-04 The Boeing Company B737-36E SF accident?

No fatalities were recorded in this accident.

What aircraft was involved and where did it happen?

The accident on 2021-11-04 involved a The Boeing Company B737-36E SF, registration ZK-FXK, operated by Airwork Flight Operations Limited, at near Darwin, Northern Territory.

What was the probable cause of the accident?

The incident was caused by the use of an unauthorised and unverified procedure to cool the flight deck, combined with a lack of specific training and updated documentation which prevented the crew from identifying the incorrect switch position.

Loading the flight search…

What you can do on Flight Finder

  • Search flights between any two airports with live fares.
  • By aircraft — pick a plane model (e.g. Boeing 787, Airbus A350) and see every route it flies from your origin.
  • Route map — click any airport worldwide to explore its destinations, or draw a radius to find nearby airports.
  • Global aviation safety — aviation accident database, 40,000+ records since 1980, with map and rankings by aircraft and operator.
  • NTSB safety feed — recent U.S. aviation accidents and incidents from the official NTSB CAROL database, updated daily.