MD11 Engine Collides with Ground Vehicle During Self-Parking at Heathrow

Casualties unknown • London Heathrow Airport, GB

A McDonnell Douglas MD11 overran its parking position at London Heathrow, resulting in an engine nacelle striking a parked transit van.

What happened

On 10 October 1999, a McDonnell Douglas MD1le, registration N1756, arrived at London Heathrow Airport following a scheduled flight from Miami. As the aircraft taxied into stand K23, the pilot attempted to self-park using the AGNIS and PAPA guidance systems. The pilot, accustomed to receiving marshalling assistance, was monitoring the AGNIS light bars to maintain the centreline but was waiting for a specific light change to signal the stopping point.

As the aircraft continued forward, it overran the designated parking position by approximately 15.75 metres. During this movement, the right engine nacelle struck a transit van that had been parked near the head of the stand. The impact caused scuff and scratch marks to the engine nacelle and pushed the van roughly 6 feet sideways. The aircraft came to a halt after the crew chief-ramp ran into the path of the aircraft to signal the pilot to stop. There were no fatalities and no injuries to the 212 passengers or 15 crew members on board.

The investigation

Investigators examined the use of the AGNIS (Azimuth Guidance for Nose-In Stands) and PAPA (Parallax Aircraft Parking Aid) systems. The AGNIS system provides centreline guidance via vertical light bars, while the PAPA system uses a black marker board to provide stopping guidance. The investigation established that the pilot had to alternate his focus between these two separate aids to park correctly.

At the time of the accident, the airline was transitioning to a new policy where aircraft would self-park on Kilo stands rather than using marshallers. While the stand's entry guidance controls had been moved to ramp level, the emergency stop functionality—which would have illuminated a 'STOP' sign at eye level—had not yet been installed on stand K23.

Findings

  • The pilot was not aware that he would be required to self-park upon arrival at the stand, as he had previously relied on marshalling assistance.
  • The pilot's reliance on the AGNIS lights led him to wait for a red light to signal stopping, whereas the AGNIS system does not provide stopping guidance.
  • The presence of the ground vehicle on the apron was a significant factor, as the van was parked in an area that was technically an infringement of airport regulations.
  • The crew chief-ramp's decision to park the van in a position that could obstruct the stand was identified as unwise due to congestion in the area.

Probable cause

The accident was caused by the pilot's failure to recognize the need to stop, stemming from a misunderstanding of the AGNIS/PAPA guidance system's limitations, compounded by the presence of an obstructing vehicle parked in an unauthorized position on the stand.

Frequently asked questions

What happened in the 1999-10-10 MD11 accident near London Heathrow Airport, GB?

A McDonnell Douglas MD11 overran its parking position at London Heathrow, resulting in an engine nacelle striking a parked transit van.

What aircraft was involved and where did it happen?

The accident on 1999-10-10 involved a MD11, registration N1756, at London Heathrow Airport, GB.

What was the probable cause of the accident?

The accident was caused by the pilot's failure to recognize the need to stop, stemming from a misunderstanding of the AGNIS/PAPA guidance system's limitations, compounded by the presence of an obstructing vehicle parked in an unauthorized position on the stand.

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