Casualties unknown

Flight Attendant Thrown During Windshear Encounter After Captain's Seat Notification (N928HA)

Jacksonville, FL, US

On March 23, 1993, a DE Havilland DHC-8-102 (registration N928HA) operated by Henson Aviation, Inc. was involved in an aviation accident near Jacksonville, FL. Investigators recorded the probable cause as: THE OPERATOR'S LACK OF ADEQUATE INSTRUCTIONS TO CREWMEMBERS AS TO WHEN FLIGHT ATTENDANTS CAN RESUME CABIN DUTIES AFTER BEING TOLD TO BE SEATED BY THE CAPTAIN. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-06-10Data APIEditorial standards

A flight attendant was thrown against the ceiling and then to the floor when the aircraft encountered a single strong windshear 9 miles from the airport. The captain had previously notified the FA to be seated due to possible turbulence.

Incident Details

The aircraft was 38 miles from the destination airport when the captain notified the flight attendant to be seated due to the possibility of encountering turbulence. After completing the approach checklist, the flight attendant was given the signal to perform the final cabin check. At 9 miles from the airport, the flight encountered a single strong windshear, which caused the flight attendant to be thrown against the ceiling and then to the floor.

At the time of the occurrence, the airplane was operating within a weak Level I weather radar return, within 6 miles of a Level II return, and within 9 miles of a very strong Level IV return.

Operator Procedures

The operator's Flight Operations Manual states that the captain will advise the flight attendant as to whether he or she should be seated with the seatbelt fastened. However, neither the Flight Operations Manual nor the Flight Attendant Manual provided any instructions regarding when the flight attendant should resume duties after being told to be seated, nor was the captain instructed to notify the flight attendant to resume duties.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20001211X12029. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.