Casualties unknown

Elevator Binding Due to Incorrect Washer Installation Leads to Takeoff Abort (N830BX)

Portland, OR, US

On March 12, 1997, a Mcdonnell Douglas DC-8-71F (registration N830BX) was involved in an aviation accident near Portland, OR. Investigators recorded the probable cause as: Washers had been put under the bolt heads during a previous installation, and the mechanics simply copied what they saw while removing the old elevator. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-06-10Data APIEditorial standards
Aircraft registered N830BX
Aircraft registered N830BX. Photo: Ken Fielding / CC BY-SA 3.0, via Wikimedia Commons

During elevator replacement, maintenance personnel incorrectly installed washers under bolt heads, causing elevator binding during takeoff roll test and resulting in aborted takeoff.

Incident Overview

During the process of replacing one side of the elevator, maintenance personnel placed washers under the heads of the bolts used to attach the inboard portion of the elevator drive torque tube to the outboard portion of the tube. This installation was not called for in the service documentation. As a result, the clearance between the bolt heads and the elevator structure was reduced. Under the flight loads generated during the takeoff roll elevator test, elevator binding occurred. Due to this binding, the takeoff was aborted.

Maintenance Findings

A subsequent investigation determined that washers had been placed under the bolt heads during a previous installation of the elevator. The mechanics performing the current replacement simply copied what they observed while removing the old elevator. After the incident, maintenance personnel consulted the Illustrated Parts Catalog (IPC) for the aircraft. The IPC clearly indicated that no washers were to be used in that installation. Additionally, they inspected the installation of the elevator on the other side of the aircraft and discovered that it had been installed correctly, with no washers under the bolt heads.

Cause

The direct cause of the elevator binding was the presence of washers under the bolt heads, which reduced clearance and caused interference under load. The practice of copying the previous installation, which had itself been incorrect, led to the recurrence of the error.

Probable cause

Washers had been put under the bolt heads during a previous installation, and the mechanics simply copied what they saw while removing the old elevator.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20001208X07627. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.