No fatalities

Flight Attendant Injured During Turbulence Encounter (N14245)

Atlanta, GA, US

On April 28, 1997, a Boeing 737-200 (registration N14245) was involved in an aviation accident near Atlanta, GA. No fatalities were reported. Investigators recorded the probable cause as: The failure of the flight crew to alert the cabin crew to the possibility of turbulence, leading to a serious injury when severe turbulence was encountered.. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-07-04Data APIEditorial standards
Boeing 737-200
Photo: San Diego Air & Space Museum Archives / Public domain, via Wikimedia Commons

During climb, a flight diverted around a rain shower but encountered three jolts of moderate to severe turbulence. One flight attendant was seriously injured. The operator's manual states that flight crews should instruct cabin crew to secure the cabin before turbulence.

Flight Details

Before takeoff, the flight crew received weather information indicating the possibility of thunderstorms and turbulence along their flight path. As the aircraft climbed through 24,000 feet, the crew diverted around a rain shower that appeared benign.

Turbulence Encounter

While passing the rain shower, the aircraft encountered three jolts of moderate to severe turbulence. At the time, all three flight attendants were preparing to serve the cabin. One flight attendant sustained serious injuries during the encounter.

Operator Procedures

The operator's flight manual states that the flight crew should instruct the cabin crew to secure the cabin and be seated before an encounter with turbulence.

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Frequently asked questions

What happened in the 28 Apr 1997 Boeing 737-200 accident near Atlanta, GA?

During climb, a flight diverted around a rain shower but encountered three jolts of moderate to severe turbulence. One flight attendant was seriously injured. The operator's manual states that flight crews should instruct cabin crew to secure the cabin before turbulence.

Were there any fatalities in the 28 Apr 1997 Boeing 737-200 accident?

No fatalities were recorded in this accident.

What aircraft was involved and where did it happen?

The accident on 28 Apr 1997 involved a Boeing 737-200, registration N14245, at Atlanta, GA.

What was the probable cause of the accident?

The failure of the flight crew to alert the cabin crew to the possibility of turbulence, leading to a serious injury when severe turbulence was encountered..

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20001208X07667. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.