No fatalities

Miscommunication Leads to Collision Between Floatplanes at Dock (N288SA)

Ketchikan, AK, US

On August 7, 1999, a DE Havilland DHC-6-300 (registration N288SA) operated by Seaborne Aviation Inc. was involved in an aviation accident near Ketchikan, AK. No fatalities were reported. Investigators recorded the probable cause as: A failure of ground handling personnel to verify a release procedure/directive, and removal of a second airplane's tiedown, and subsequent collision from a second airplane. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-07-04Data APIEditorial standards
Aircraft registered N288SA
Aircraft registered N288SA. Photo: Tomás Del Coro from Las Vegas, Nevada, USA / CC BY-SA 2.0, via Wikimedia Commons

Two twin-engine floatplanes collided at a dock when a dock handler misinterpreted a gesture and released mooring lines, causing one aircraft to drift into the other.

Incident Overview

On the day of the incident, two float-equipped, twin-engine airplanes were parked parallel to a dock, separated by approximately eight feet. Both aircraft were operated by the same company and were preparing to depart on sightseeing flights. The first airplane, N288SA, had passengers on board but had not started its engines, and its crew was beginning a passenger briefing. The second airplane, N224SA, had completed its passenger briefing, had started its engines, and was tethered to the dock with ropes attached to the forward and aft ends of its floats. Each mooring rope was tended by a company dock handler.

The Sequence of Events

A company representative approached the forward dock handler to hand briefing booklets to the crew of N288SA. The aft dock handler observed this interaction and mistook its meaning as a "thumbs up" signal. In response, the aft dock handler released the docking rope, allowing N224SA to begin moving forward under idle power. As a result, the nose of N224SA collided with the tail of N288SA.

Damage Sustained

N288SA received damage to its rudder and trim tab assembly. N224SA received minor damage to its left pitot tube and the left side of its nose.

Contextual Details

Before the incident, due to a slight change in the manner passengers arrived from a cruise ship, the passengers on N288SA had not received a briefing booklet before boarding the airplane. This prompted the company representative to bring the booklets to the forward dock handler.

Frequently asked questions

What happened in the 7 Aug 1999 DE Havilland DHC-6-300 accident near Ketchikan, AK?

Two twin-engine floatplanes collided at a dock when a dock handler misinterpreted a gesture and released mooring lines, causing one aircraft to drift into the other.

Were there any fatalities in the 7 Aug 1999 DE Havilland DHC-6-300 accident?

No fatalities were recorded in this accident.

What aircraft was involved and where did it happen?

The accident on 7 Aug 1999 involved a DE Havilland DHC-6-300, registration N288SA, operated by Seaborne Aviation Inc., at Ketchikan, AK.

What was the probable cause of the accident?

A failure of ground handling personnel to verify a release procedure/directive, and removal of a second airplane's tiedown, and subsequent collision from a second airplane.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20001212X19398. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.