2001-04-17: Boeing 737-200 — Jacksonville, FL

Casualties unknown • Jacksonville, FL, US

Probable cause

The flight dispatcher failure to provide the flight crew with current in-flight turbulence information that resulted in the in-flight encounter with turbulence during climb. A factor was the pilots failure to obtain adequate weather information.

— NTSB Determination

Accident narrative

Approximately 12-15 minutes after takeoff during climb, flight 2686 experienced moderate turbulence. The seat belt sign was illuminated at the time. One of the flight attendants was thrown to the floor and received serious injuries during the encounter. According to the pilot, the flight crew was not informed of the 0736 pilot report of turbulence in the vicinity of the accident.

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Frequently asked questions

What happened in the 2001-04-17 Boeing 737-200 accident near Jacksonville, FL?

Approximately 12-15 minutes after takeoff during climb, flight 2686 experienced moderate turbulence. The seat belt sign was illuminated at the time. One of the flight attendants was thrown to the floor and received serious injuries during the encounter. According to the pilot, the flight crew was not informed of the…

What aircraft was involved and where did it happen?

The accident on 2001-04-17 involved a Boeing 737-200, registration N253US, at Jacksonville, FL.

What was the probable cause of the accident?

The flight dispatcher failure to provide the flight crew with current in-flight turbulence information that resulted in the in-flight encounter with turbulence during climb. A factor was the pilots failure to obtain adequate weather information.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20010503X00872. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.

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