Windshield crack and fire during maintenance on MD-11F

Casualties unknown • Seatac, WA, US

A crew performing pre-departure maintenance checks on an MD-11F freighter observed flames and a cracked windshield caused by a malfunction in the anti-ice controller.

What happened

While parked on the ramp with electrical power applied, a crew was conducting minor corrective maintenance on an MD-11F freighter in preparation for departure. During standard flow checks, the captain was verifying that the windshield anti-ice was selected OFF and the windshield de-fog was selected ON. During this process, the forward windshield panel (R1) cracked. The crew observed flames emanating from the lower portion of the windshield.

The captain immediately de-powered the aircraft, which caused the fire condition to dissipate. There were no injuries reported during the incident.

The investigation

A post-incident examination of the R1 windshield anti-ice controller was conducted. The investigation revealed internal shorts within the controller unit. When electrical power was applied to the aircraft, these shorts caused an uncontrollable and continuous application of power to the R1 windshield anti-ice heating element.

Findings

The investigation concluded that the continuous power to the heating element led to overheating, which subsequently caused the windshield to shatter while the aircraft was parked on the ramp.

Probable cause

Internal electrical shorts within the windshield anti-ice controller caused continuous power to be applied to the heating element, resulting in overheating and the shattering of the windshield.

Frequently asked questions

What happened in the 2002-05-31 Mcdonnell Douglas MD-11F accident near Seatac, WA?

A crew performing pre-departure maintenance checks on an MD-11F freighter observed flames and a cracked windshield caused by a malfunction in the anti-ice controller.

What aircraft was involved and where did it happen?

The accident on 2002-05-31 involved a Mcdonnell Douglas MD-11F, registration N608FE, operated by Federal Express Corp., at Seatac, WA.

What was the probable cause of the accident?

Internal electrical shorts within the windshield anti-ice controller caused continuous power to be applied to the heating element, resulting in overheating and the shattering of the windshield.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20020612X00859. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.

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