The ground service personnel's failure to follow company procedure, which resulted in the flight attendant sustaining a serious injury.
— NTSB Determination
While the flight attendant was attempting to lock the door from inside the airplane, ground service personnel locked it from the outside of the airplane, catching the flight attendant's hand, fracturing her finger and wrist. The procedure for the Dornier 328 aircraft was for ground personnel to close the door flush with the fuselage, and the flight attendant to lock it.
While the flight attendant was attempting to lock the door from inside the airplane, ground service personnel locked it from the outside of the airplane, catching the flight attendant's hand, fracturing her finger and wrist. The procedure for the Dornier 328 aircraft was for ground personnel to close the door flush…
The accident on 2002-06-17 involved a Dornier 328, registration N439JS, at Washington, DC.
The ground service personnel's failure to follow company procedure, which resulted in the flight attendant sustaining a serious injury.
Loading the flight search…