No fatalities

Smoke and Fire in Cockpit Due to Windshield Heat System Arcing (N8783E)

Asheville, NC, US

On March 19, 2006, a Bombardier, Inc. CL-600-2B19 (registration N8783E) operated by Pinnacle Airlines, Inc was involved in an aviation accident near Asheville, NC. No fatalities were reported. Investigators recorded the probable cause as: Improper installation of a fastener, resulting in arcing between electrical components, degradation of the solder junction, and subsequent overheating and fire in the windshield heat system. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-07-04Data APIEditorial standards

During climb, crew detected smoke and flames from windshield heat system; returned to airport. Investigation found arcing from improperly installed fastener caused overheat and fire.

Incident Narrative

While climbing through 17,000 feet, the captain detected a smell of smoke. Moments later, flames and smoke began emanating from the lower left windshield. The captain suspected the windshield heat unit as the source. The first officer deactivated the windshield heat, causing the flames to cease, though smoke persisted. The captain declared an emergency with air traffic control and returned to Asheville Regional Airport.

Examination Findings

A post-incident examination of the windshield revealed that overheat damage resulted from an improperly installed fastener. This fastener caused arcing between the terminal block lug, the aircraft wiring eyelet, and the fastener and lock washer that secure the components together. Over time, the arcing degraded the solder junction connecting the terminal block to the windshield heating system braid wire. This degradation led to heat damage to the sealant and subsequently produced the flame.

Probable Cause

Improper installation of a fastener, resulting in arcing between electrical components, degradation of the solder junction, and subsequent overheating and fire in the windshield heat system.

Frequently asked questions

What happened in the 19 Mar 2006 Bombardier, Inc. CL-600-2B19 accident near Asheville, NC?

During climb, crew detected smoke and flames from windshield heat system; returned to airport. Investigation found arcing from improperly installed fastener caused overheat and fire.

Were there any fatalities in the 19 Mar 2006 Bombardier, Inc. CL-600-2B19 accident?

No fatalities were recorded in this accident.

What aircraft was involved and where did it happen?

The accident on 19 Mar 2006 involved a Bombardier, Inc. CL-600-2B19, registration N8783E, operated by Pinnacle Airlines, Inc, at Asheville, NC.

What was the probable cause of the accident?

Improper installation of a fastener, resulting in arcing between electrical components, degradation of the solder junction, and subsequent overheating and fire in the windshield heat system.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20060323X00337. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.