The airplane's inadvertent encounter with turbulence during the approach, which resulted in serious injury to a flight attendant.
— NTSB Determination
According to the captain, while on approach to the destination airport, at an altitude of approximately 6,000 feet mean sea level (msl), the airplane experienced an encounter with severe turbulence. Two flight attendants struck the aft galley floor and rear passenger door. One flight attendant sustained bruising and the other flight attendant sustained multiple fractured ribs. The airplane continued its approach and landed normally. There was no damage to the airplane.
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