No fatalities

2021-07-12: Bombardier Inc DHC-8-402 (VH-QOY) — Sunstate Airlines (Qld) Pty. Limited (operating as QantasLink) — Near Sydney, New South Wales

Near Sydney, New South Wales

On July 12, 2021, a Bombardier Inc DHC-8-402 (registration VH-QOY) operated by Sunstate Airlines (Qld) Pty. Limited (operating as QantasLink) was involved in an aviation accident near Near Sydney, New South Wales. No fatalities were reported. Investigators recorded the probable cause as: After take-off, the flight crew’s attention was heavily focused on maintaining the aircraft's speed and pitch, resulting in the omission of the ‘positive rate’ call. This summary draws on records from the Australian Transport Safety Bureau (ATSB).

Sourcesthe Australian Transport Safety Bureau (ATSB)Primary reportUpdated 1781188796Data APIEditorial standards
Aircraft registered VH-QOY
Aircraft registered VH-QOY. Photo: Aero Icarus from Zürich, Switzerland / CC BY-SA 2.0, via Wikimedia Commons

Flight crew failed to retract the landing gear after takeoff from Sydney; the error was not identified until the aircraft reached 15,000 ft. Distraction during initial climb and automatic execution of the after-takeoff checklist hindered detection.

Incident

After takeoff from Sydney, the flight crew did not retract the landing gear. The issue was not identified until the aircraft reached 15,000 ft. No landing gear speed limits were exceeded during the climb. Although the aircraft exceeded the 15,000 ft maximum altitude for operating with the landing gear extended, the aircraft's serviceability was not affected.

Crew Actions and Distraction

During the initial climb, both pilots were heavily focused on the aircraft's speed. The captain also concentrated on the pitch attitude, having previously observed other pilots pitching higher than the operator's procedures recommended. The first officer's workload increased while hand-flying the aircraft. The standard call for positive rate, a routine action, was likely omitted due to diverted attention. Without the positive-rate call, the verbal cue for the first officer to call "gear up" was absent. Both pilots remained focused on aircraft performance and the increasing workload of the standard instrument departure.

Checklist Misidentification

When the after-takeoff checklist was performed, the captain called "landing gear" but did not identify the problem. The three green landing gear lights were illuminated, but the captain did not recognize this as abnormal for that phase of flight. The first officer also observed the three green lights later in the flight without concern. The pilots' strong expectation that the landing gear had been retracted influenced their perception, causing them to execute the checklist automatically rather than consciously verifying the gear status. Green lights are often associated with a safe state, which may have led to misinterpretation in this context.

Flight Crew Observations

Both pilots reported observing noise and vibration from the aircraft during the climb. They associated these sensations with a propeller balance maintenance log entry. To reduce the noise and vibration, the crew reduced the climb speed.