NTSB Issues Recommendation to FAA Regarding CRM Training for First Officers and Captains
The National Transportation Safety Board has directed the Federal Aviation Administration to mandate assertiveness and leadership exercises in crew resource management training.
Safety recommendation
The National Transportation Safety Board has directed the Federal Aviation Administration to mandate assertiveness and leadership exercises in crew resource management training.
The National Transportation Safety Board, identified by reference number CEN09MA142, has issued recommendation A-11-039 to the Federal Aviation Administration. This directive calls for specific enhancements to existing crew resource management training requirements. The board urges that role-playing or simulator-based exercises be incorporated into the curriculum for pilots operating under 14 Code of Federal Regulations Part 121, 135, and 91 subpart K. These mandatory exercises are designed to teach first officers how to assertively voice their concerns during flight operations. Simultaneously, the training must instruct captains on developing a leadership style that actively supports and encourages this assertiveness from their first officers. The recommendation emphasizes that these components should be included as part of the already required crew resource management training for the specified pilot groups.