CRJ-900 First Officer reported a dual MFD Failure in descent. After running the QRH and checklists and consulting with Maintenance Control the flight crew was unable to reset the MFD's and elected to continue the approach and land at the destination airport.

2023-03 · NASA ASRS report 1979688

Date: 2023-03 · Aircraft: Regional Jet 900 (CRJ900) · Phase: cruise

Anomalies: aircraft-equipment-problem-critical|deviation-discrepancy-procedural-clearance|deviation-discrepancy-procedural-published-material-policy

Synopsis

CRJ-900 First Officer reported a dual MFD Failure in descent. After running the QRH and checklists and consulting with Maintenance Control the flight crew was unable to reset the MFD's and elected to continue the approach and land at the destination airport.

Narrative

During descent into ZZZ; we experienced a dual MFD failure. No other failures were noted. The Pilot Flying took over the radio communications and I went to the QRH. Consulting the Non EICAS Abnormality section did not give us any remedy for the issue. After advising our Dispatcher and Maintenance Control of our situation and the lack of a QRH procedure; we were told by MX (Maintenance) Control to consult [specific pages in a manual]. This was a MFD Fault Reset procedure that could only be accomplished on the ground. The Captain and I elected to continue with the RNAV X [Runway] XX approach as all necessary data could be derived from the FMS. As a result of the decision to continue with our planned approach; we did not feel it was necessary to advise Air Traffic Control. The approach was successful and Maintenance was brought on board at the gate. The event was a result of a system failure that was not able to be fixed inflight. After arrival; MX was able to clear the issue and the aircraft continued to ZZZ1. The issue was thoroughly briefed after we determined it would not be fixed and after taking into account all variables we determined a quality approach could be achieved to runway XX. I believe the situation was handled appropriately. We expanded our team and there was nothing to be done about the display failures. Our Dispatcher had no hesitations about us completing the RNAV [Runway] XX. MX Control's message regarding a Fault Reset Procedure inflight could have led to confusion if the failure had been encountered in a more task saturated environment

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.

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